Job Description
Job Summary
Essential Duties and Responsibilities
- Lead the creation and maintenance of customer specific design history files (DHF) including product requirements, design inputs, trace matrix, design outputs, design verification, and risk management.
- Ensure on-market products maintain compliance with industry standards, West QMS and agreed to customer requirements.
- Lead product change control requests including conducting impact assessments, updating DHF documentation, conducting engineering and/or verification testing and review of risk documents.
- Act as the primary point of contact for product specific inquiries and requests from customers
- Facilitate assessment and implementation of customer (internal and external) product requests. Serves as the interface between the customer’s technical team and West’s technical team for on-market products.
- Accountable for identifying, investigating and analyzing problems with product design and recommend solutions.
- Prepare reports and presentations for internal, external, and cross-functional teams.
- Conforms with and abides by all regulations, policies, work procedures, instruction, and all safety rules.
- Exhibits regular, reliable, punctual and predictable attendance.
- Performs other duties as assigned based on business needs.
Additional Responsibilities
Education
- Bachelor's Degree Mechanical, Biomedical or related Engineering field required
Work Experience
- Minimum 3 years Related work experience required
Preferred Knowledge, Skills and Abilities
- Background in medical device development or on-market sustainment
- Knowledge of FDA medical device design controls (21 CFR 820.30)
- Excellent communication skills including interactions with customers
- Knowledge of statistics and Minitab
- Project management skills
- Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
- Able to comply with the company’s safety and quality policies at all times
