Senior Executive, Pick Up

About the Team

Be a part of the excitement! Our Pick-Up team is at the forefront of foodpanda's rapid growth, focusing on our innovative Pick-up service. In this fast-paced role, you will be crucial in supporting the Pick-up Business Lead on project execution, daily operations, and performance management. You will work cross-functionally with internal teams to ensure the success and efficiency of our Pick-Up service.

Roles and Responsibilities

• Manage daily operation tasks, including report creation, incentive changes, and terminations, with accuracy and efficiency.
• Liaise with internal teams to drive process improvements and resolve ad-hoc issues.
• Educate and support internal teams on foodpanda's Pick-Up processes and protocols.
• Analyse operational performance and vendor data to derive key strategic insights, supporting management in performance reviews and decision-making.
• Maintain trackers/ reports to empower teams to make data-driven decisions.

Qualifications and Requirements

• Bachelor's Degree in Business Management and Administration, or at least 1 year of relevant experience.
• Strong preference for candidates with experience in data visualisation (e.g., Looker) and basic SQL/advanced spreadsheet capabilities.
• Strong operational and process-oriented mindset.
• Creative problem-solving skills with the ability to prioritise, execute, and streamline processes.
• Ability to work effectively both independently and in a cross-functional team environment.

Join our team and help us revolutionise the way people experience food!

What We Offer

• A dynamic and challenging work environment.
• A company committed to developing you personally and professionally.
• A great working atmosphere with regular company and team events.
• A vibrant and international team committed to diversity and inclusion.
• Responsibility from day one in a fast growing and global company.
• Other benefits include free food, health and dental insurance, and learning and development opportunities!

Our parent company, Delivery Hero, is a global leader in the food delivery industry processing over 3 million orders every day and operating in 40+ markets in the world, with 18,000 employees and approximately 500,000+ restaurant partners.