Senior Account Manager

Company description We are closed for summer break, all applicants will be reviewed once we are back in 2026

Mars United Commerce Powered by Marilyn is a global commerce company that delivers all the solutions clients need to grow their business today and tomorrow

Founded by the late Marilyn Barnett, we’ve become global leaders in four key commerce disciplines – Strategy & Analytics, Digital Commerce, Content & Experiences, and Retail Consultancy – that together form a United Commerce Ecosystem that provides all the expertise clients need to navigate the commerce marketing landscape

Our 800+ Martians across North America, Europe, Australia, New Zealand and Asia exist to drive growth for our people, our clients, and our communities all across the globe

In late 2024 Mars United Commerce became part of the Publicis Groupe

Overview Our Melbourne team is expanding, and we’re on the lookout for a Senior Account Manager who thrives in a fast‑paced agency environment and knows how to lead client relationships with confidence, clarity and genuine care

This role sits at the heart of our client service function — you’ll be the day‑to‑day lead across key accounts, partnering with senior leaders to deliver seamless end‑to‑end activations across shopper, experiential and retail channels

You’ll bring a proactive mindset, a collaborative spirit and a knack for turning complex briefs into beautifully executed work that exceeds expectations

If you love building strong client partnerships, keeping projects moving and lifting the bar on delivery, you’ll feel right at home

Role

Interpreting client briefs and leading internal briefings with cross‑functional teams to ensure clarity and alignment from the outset Owning proposal development including timelines, cost scoping, mood boards, copy crafting and proofing Driving end‑to‑end campaign execution across shopper and retail activations, ensuring delivery against scope, budget and quality benchmarks Building strong client relationships through timely communication, proactive problem‑solving and consistent delivery excellence Leading client WIPs including preparation of documentation and hosting meetings Writing clear and actionable studio briefs that translate client feedback into accurate creative direction Proofing creative outputs to ensure accuracy, quality and alignment to brief Developing and presenting campaign reporting in partnership with our Data Analyst, crafting compelling performance narratives Managing all project finances including estimates, monthly financial processes and budget reconciliations Working with suppliers to secure competitive quotes and maintain strong commercial outcomes Desired Experience & Attributes Minimum of 5 years of commerce experience at a marketing or advertising agency inclusive of shopper, experiential, ecommerce and media

Possesses an entrepreneurial spirit and a ‘self-starter’ mentality with a deep sense of accountability, creativity, resourcefulness, and desire to collaborate and step in for the good of the team and agency Collaborative approach to teamwork and problem-solving Sound decision-making skills based in agency, client, and industry knowledge Passion for business and dissatisfaction with the status quo – always thinking of ways to improve and grow Why Join Us

You’ll be part of a global network with access to industry-leading tools, flexible working options, and a culture that values creativity, collaboration, and growth

Plus, enjoy perks like wellbeing programs, career development opportunities, and the chance to work on world-class brands

You can read more about our

here: #LI-ES1 Additional information What we can offer: Publicis Groupe

: Be a part of the Publicis Groupe family, recent winner of the Employer of Choice Awards and one of the world's most progressive and dynamic modern communications businesses

You can learn more

at www.publicisgroupeanz.com

Enjoy all the perks that come with our network offering: A comprehensive Wholeself program supporting physical, mindful, and financial wellbeing

A creative, lively, and rewarding office environment where people love working with each other, supported by our Publicis Liberté flexibility approach — "working your way with us." Access to our Global AI Platform Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network

Extensive Learning & Development opportunities including more than 15,000 learning programs via our online learning platform, Marcel Classes

A culture of open feedback and support to reach your goals through our Career Conversations program

A committed Diversity, Equality, and Inclusion strategy driven through our Viva Women, Égalité, enABLE, EmbRACE, and Écologique committees

Leave

including Birthday Leave, Flexible Public Holidays, and an additional 5 days of leave after 2 years of service

Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year

Parental leave policy with up to 18 weeks based on tenure, paid primary carer leave, secondary carer swap, and Cub Care leave

Access to counsellors, psychologists, and professionals through Sonder, an all-in-one digital wellbeing technology platform designed to support psychological, medical & safety needs

A workplace that stands together to provide a more open, supportive, and recovery-forward culture for all employees with life-threatening illnesses

Read more about our Working With Cancer Pledge: https://workingwithcancerpledge.com/ Proud partners of Diversity Council Australia, Pride in Diversity, Family Friendly Workplaces, Supply Nation, and the Australian Disability Network

If you don't tick every box in this ad, please don't rule yourself out

Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement

We focus on hiring people who share our values of inclusion, collaboration, adaptability, fearlessness, and integrity rather than ticking boxes — so if this role resonates with you, please apply

Diversity

Inclusion

Equity

More than just words; these are part of our DNA

At Publicis Groupe, we are committed to the inclusion and recognition of all people regardless of race, age, culture, ability, ethnicity, gender identity or expression, sexual orientation, marital status, and religious affiliation

We believe that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate

We value diversity and the skills, knowledge, and experience that difference brings to our culture and solutions

Uniqueness is powerful; without it, we wouldn't be where we are today

So be you — we like it that way

We are committed to providing reasonable adjustments for people with disability or those that require additional support throughout the application process

If you need any assistance or adjustments, please contact us via [email protected]; your personal information will be kept confidential.