Director of Financial Operations

Location: Scottsdale, AZ 85255 - This role is based at our Scottsdale Global Support Center, where Team Members collaborate in person at least three days per week, with additional in-office days as business needs require.

P.F. Chang’s is seeking a Director of Financial Operations to join our Accounting leadership team. This role is responsible for overseeing accounting operations, financial controls, process improvement initiatives, and team development within a multi-unit restaurant environment.

The Director of Financial Operations will partner closely with the VP Controller, Finance leadership, and cross-functional business partners to ensure accurate financial reporting, strong internal controls, and operational excellence. This role requires a hands-on leader who can balance strategic thinking, day-to-day execution, team leadership, and continuous improvement.

What You’ll Do

• Support the monthly, quarterly, and annual financial close process, ensuring accounting activities, reconciliations, analyses, and reporting deliverables are completed accurately and on time.
• Partner with the VP Controller to identify opportunities to improve efficiency, scalability, accuracy, and internal controls.
• Research, document, and apply U.S. GAAP guidance to non-routine and complex accounting transactions.
• Oversee the preparation and review of audit support documentation.
• Direct public-company readiness, SOX compliance, and other governance initiatives to support the Company’s continued growth.
• Serve as the primary escalation point for accounting operations and provide guidance on complex accounting matters.
• Lead process improvement initiatives that enhance financial reporting, controls, and operational effectiveness.
• Mentor, coach, and develop a high-performing accounting team through effective performance management and career development.
• Communicate effectively with all levels of the organization and represent the Accounting team in a professional, collaborative, and solutions-oriented manner.

What You’ll Bring

• Bachelor’s degree in Accounting or a related field.
• CPA license strongly preferred.
• 8+ years of progressive accounting experience, preferably in a multi-unit, retail, restaurant, or hospitality environment.
• 5+ years of leadership experience managing and developing accounting teams.
• Strong knowledge of U.S. GAAP, including experience researching and applying accounting guidance.
• Experience with financial close processes, reconciliations, audit support, and internal controls.
• Public-company readiness and/or SOX compliance experience is a plus.
• Proficiency with fixed asset accounting.
• Demonstrated success leading process improvements.
• Strong financial reporting and systems skills.
• Proficiency in Microsoft Office.
• Workday Financials experience preferred.

Why Join Us

This is an opportunity to play a key leadership role within the accounting organization and help strengthen financial operations, controls, and reporting capabilities during an important phase of growth. The ideal candidate is a collaborative leader who brings technical accounting expertise, operational discipline, and a passion for developing people and improving processes.

Benefits We Offer:

• Comprehensive Benefits: Medical, dental, vision and 401(K) starting on the 1st of the month following the hire date.
• Paid Vacation and Sick Time:  20 days per calendar year for full-time Global Support Center team members, prorated for new hires.
• Paid Holidays: 12 company-selected holidays plus 2 floating holidays per year.
• Competitive Pay & Performance Incentives: Annual bonuses based on Company performance.
• Professional Development: Tuition reimbursement for job related programs.
• Lucky Cat Meal Card: Preloaded meal card for use at any corporate-owned P.F. Chang’s location.
• Exclusive Discounts: Access exclusive employee discounts.
• Supportive Community: Financial assistance through the Lucky Cat Fund during hardships for qualifying team members.

Why work for us?

Because it’s more than a job.  We are passionate people doing meaningful work, motivated by our purpose:  To Celebrate Life. Family. Food.

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