Cultural Experience Ambassador - Cordis, Hong Kong
Job Description
About Langham Hospitality Group
A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.
Cordis, Hong Kong, is the new, upscale global hotel brand managed by Langham Hospitality Group, that reflects the essence of hospitality: being devoted to our guests’ needs and well-being. Cordis derives its name from the Latin term meaning “heart" and with that, we offer genuine heartfelt service.
We are seeking a person who can assist in vibrant Front Office and Concierge operations in our 5‑star hotel.
Are you devoted to?
- Providing heart‑felt service and creating memorable cultural experiences for our guests
- Greeting / welcoming guests at the ground floor lobby
- Sharing engaging stories about our neighbourhood, local traditions and hidden gems
- Handling guest services including general inquiries, arrival and departure assistance and concierge support
- Leading our signature cultural tour, helping guests discover fun facts, history and nearby attractions, helping guests discover fun facts, history and nearby attractions
Are you vibrant with?
- Related guest service, hospitality, or tourism experience
- Good communication skills and confidence in cultural storytelling
- Knowledge of Mong Kok—or enthusiasm to learn and explore the area in depth
- A cheerful and energetic approach when interacting with guests
Do you have memorable qualities, such as?
- Devoted to the well‑being of your guests and colleagues
- Genuine, natural, honest, responsible
- Reliable, thoughtful, detailed, patient
- Friendly, caring, seamless, intuitive
- Passionate about sharing local culture and guiding guests through the neighbourhood
“Cordis” means HEART in Latin. We look after our colleagues with HEART:
- Open culture: You like to express yourself, we like to listen
- Agile career opportunities
- Global growth opportunities with 35+ new hotel openings in pipeline
- Work-life balance (5-day work week)
- Free duty meals
- Free staff accommodation in overseas hotels
- Life, medical/dental, hospitalisation insurance, and more
If you are the person we’re looking for, please contact us immediately.
Please click Apply Now.
Personal data collected will be treated in confidence and used for recruitment purposes only.
CORDISHOTELS.COM/HONG KONG
555 SHANGHAI STREET, MONGKOK, KOWLOON, HONG KONG
T (852) 3552 3194
F (852) 3552 3079
WhatsApp (852) 6398 6400