D2C Executive​​

ABOUT US

Panasonic Sales Vietnam is a division of Panasonic Vietnam Co. Ltd., which directly executes corporate business operations and introduces Panasonic products to Vietnam customers. With a transformation vision to become a wellness solution company, we offer a wide range of products which together provide air, hygiene and health solutions that bring customers passion and comfort for a better life & a better world. Our warmest welcome to passionate and proactive people who are willing to share our wellness solution vision. 

JOB RESPONSIBILITIES

1. Sales
   1. B2E channel:

• Manage and grow sales performance for B2E (Employee sales) and D2C (direct consumer sales) channels on brand.com
• Track and analyze daily/weekly/monthly sales performance; propose initiatives to improve revenue.
• Support the execution of bundle deals, coupons and segmented offers.
• Build, update and optimize product content (PDP images, descriptions, specifications, USPs).
• Merchandising/visibility set up on company website (price/promotion (gift, voucher)/thumbnail/banner, …) followed campaign calendar.
• Ensure best‑in‑class product presentation and a seamless customer shopping experience.
• Solve issues of internal and external customers related to account creation, order tracking status, … in company website.

1. 1. Partnership sales channel:

• Identify and approach potential partners in strategic sectors: Banking, E-wallets/Fintech, Real Estate, …
• Pitch and negotiate collaboration deals to tap into the partner’s user base (for B2P2C) or employee base (for B2P2E).
• Analyze & Select: Work closely with Product Marketing team to identify the right SKUs for each partnership (e.g., High-stock items, New Arrivals, or High-margin products).
• Scheme Design: Construct attractive sales packages (e.g., Exclusive Bundles, Corporate Pricing, Gift-with-Purchase) that create value for the partner while protecting the company's Profit Margin

1. Operation:

• Monitor orders, payment status, and cancellations/returns of the assigned channel, collaborate with Product Marketing, Customer Service and SCM (Supply Chain) teams to resolve customer and order-related issues.
• Review ordering flow and product information to maintain accuracy and consistency.
• Handle other tasks assigned to enhance overall brand.com performance

1. Project/campaign management support:

• Support D2C campaigns such as Meta livestream, new product launches, brand campaigns/activation, and special promotions, offline to online activities, … to drive sales.
• Support to manage event/campaign execution (product sample management, event onsite execution tasks, …)

JOB REQUIREMENTS 

1. • Bachelor's degree, preferable in Sales / Marketing.
   • From 2 years of sales experience - preferrable in D2C/e-commerce field.
   • Familiar with D2C back-end system (Magento, …) is a plus.
   • Can work overtime hours and can travel in case needed.
   • KPI-driven attitude and eagerness to adapt with the dynamic sales environment of online channels.
   • Able to deal with troubles and work under pressure.
   • Aggressive and fighting spirit.
   • Flexible to change conditions and possessing high level of integrity