Support Specialist II

Campus Technology Services (CTS), a division of the Office of Technology Solutions & Services (TS&S), is dedicated to delivering front-line technology support services to enhance the university’s mission and goals related to research, teaching and learning, and scholarship. This service is provided through individual consultation and communication with faculty, staff, and students. We are seeking a Support Specialist II to provide support, instruction, and advice on Rice’s digital environment, including hardware, software, peripherals, and network connectivity. This position applies developed subject-matter knowledge to resolve common and complex issues within established guidelines and serves as part of the Technology Solutions & Services – Campus Technology Services team.