Job Description
Position Summary
The Patient Safety Observer is responsible for providing continuous monitoring of patients to promote patient safety and prevent harm.
Essential Functions
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Maintain constant visual observation of multiple patients simultaneously
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Monitor patients for safety risks based on nurse-driven indications
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Verbally redirect patients with a digital 2-way audio device located in patient rooms
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Notify staff if patients require assistance using proper etiquette and escalation protocols
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Confirm patient information throughout all interactions
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Document all interactions with patients and clinical staff including patient and nurse introductions
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Demonstrate proficiency with variety of technology platforms
Additional Responsibilities
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Reporting changes in patient behavior, and escalating communications as necessary using established protocols and best judgment.
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Notify VSO Lead when VSO has completed A/V check to begin monitoring or when CVM is discontinued by RN.
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Provide ongoing exception report to oncoming VSOs for duration of CVM.
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Align with company culture and core values: Be Authentic, Compassionate, Celebrate, Aspire
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Adhere to all company procedures and policies
Qualifications
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High school diploma or equivalent preferred
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Experience in patient care preferred
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Experience with medical terminology preferred
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