Job Description
Job Title: Staff Site Reliability Engineer
Job Level: P4
Department: Corp Business Systems
Location: Chennai, India
About the Role
Trimble is seeking a Staff Site Reliability Engineer (P4) to join our Corporate Business Systems team in Chennai. In this role, you will be a vital part of the team building the platform fueling Trimble’s digital transformation. We take a cloud-first approach to deliver customer-centric experiences and platform web services used by Trimble product teams and external partners.
As a senior leader on this central team, you will provide technical and project leadership, interface with diverse software engineering groups, and support a variety of internal products and engineering divisions. This role requires quick thinking, a high degree of adaptability across different systems, and the ability to collaborate with multiple levels of staff globally.
What You'll Do (Main Responsibilities)
Cloud Architecture & Enhancement: Develop new and enhance current shared public cloud services with a strict focus on Availability, Operations, Performance, Capacity, Security, and User Experience.
Technical Leadership: Provide input and expertise relating to cloud hosting solutions (full infrastructure design and management). Transform business requirements into scalable operational designs.
Collaboration & Planning: Attend and provide input on product planning sessions with internal development teams. Act as an expert on Business System services to communicate the value of our platform.
Automation & Documentation: Identify and implement automation solutions. Develop and maintain critical documentation, including architecture diagrams, service descriptions, build/deploy processes, and operations run books.
Mentorship & Support: Provide technical escalation and mentoring to other team members. Train operations teams to provide Level 1/2 support for shared public cloud services, acting as the ultimate Level 3 escalation point.
Standards & Governance: Manage AWS/Azure best practice expectations and ensure alignment with corporate standards.
Global Collaboration: Work effectively within a global team framework. Strike a balance between Indian and US time zones to attend business stakeholder meetings, address production issues, and serve as a reliable escalation point (including off-hours tasks when necessary).
What You'll Bring (Required Skills)
Education: Bachelor’s Degree or equivalent in Computer Science, Engineering, Information Systems, or a related field; OR equivalent practical experience.
Experience: * Minimum of 10 years of experience in IT operations, including deep knowledge of networking, computing, and storage.
Minimum of 5 years of experience with AWS and/or Azure cloud computing environments, with at least 2 years in an architect/design role.
OS Expertise: Windows and Linux deployment experience, including common services for each platform.
Scripting & Tooling: Proficiency in at least one scripting language (preferably Python or Powershell/.NET) and proficiency utilizing Git as a source control system.
Operations: Strong background in application operations, including Incident Management, Change Management, and Capacity Management.
Core Competencies: Excellent troubleshooting and problem-solving skills, knowledge of security best practices, a strong desire to learn independently, and exceptional written/verbal communication skills with a customer-service mindset.
Preferred Skills (Desired, but not mandatory)
7+ years of experience in IT with 3+ years of dedicated experience in both AWS and Microsoft Azure.
Experience working within a regulatory change control environment (highly preferred).
Experience developing and deploying automation tooling.
Experience supporting and integrating development tools, including Jira, Git, Jenkins, and Azure DevOps.
Experience with Kubernetes deployment and operation.
Experience with Operations tools, including Jira Service Management and various Observability & Monitoring platforms.
Solid understanding of Software Development Life Cycle (SDLC) and Agile processes.
Experience with AI/ML analysis tools is considered a strong asset.
Why Trimble? > Trimble is an inclusive, global workplace that empowers its engineers to innovate and drive real-world digital transformation. If you are a senior SRE looking to make a company-wide impact while mentoring a talented team, we want to hear from you.
How to Apply: Please submit an online application for this position by clicking on the ‘Apply Now’ button located in this posting.
Join a Values-Driven Team: Belong, Grow, Innovate.
At Trimble, our core values of Belong, Grow, and Innovate aren't just words—they're the foundation of our culture. We foster an environment where you are seen, heard, and valued (Belong); where you have an opportunity to build a career and drive our collective growth (Grow); and where your innovative ideas shape the future (Innovate). We believe in empowering local teams to create impactful strategies, ensuring our global vision resonates with every individual. Become part of a team where your contributions truly matter.
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