Job Description
What you need to know about us
M&C Saatchi Performance is a global digital media agency, connecting brands to people.
We deliver business growth for our clients through effective, measurable, and evolving digital media strategies.
We are looking for an experienced Account Manager to join our growing team. This role will be responsible for managing key client relationships, leading integrated digital marketing initiatives, and ensuring the successful delivery of performance-driven campaigns.
The ideal candidate is a strategic thinker with strong project management skills, a passion for digital marketing, and the ability to build trusted partnerships with both clients and internal teams. You will play a critical role in driving client satisfaction, campaign success, and long-term business growth.
Key Responsibilities:
Client Relationship Management
Serve as the primary day-to-day point of contact for assigned clients.
Build strong and trusted relationships with client stakeholders.
Understand client business objectives and translate them into actionable marketing strategies.
Lead client meetings, status updates, campaign reviews, and performance discussions.
Proactively identify opportunities to strengthen partnerships and grow account value.
Campaign Management & Delivery
Oversee the planning, execution, and optimization of digital marketing campaigns across multiple channels.
Coordinate with internal teams including Media, Strategy, Analytics, Creative, and Operations to ensure seamless delivery.
Manage timelines, deliverables, and campaign performance against agreed KPIs.
Ensure projects are delivered on time, within scope, and to a high standard of quality.
Anticipate risks and resolve issues before they impact campaign delivery.
Strategy & Performance
Develop strategic recommendations informed by campaign data, market insights, and business objectives.
Analyze performance trends and identify opportunities for optimization and growth.
Present insights and recommendations to clients in a clear and compelling manner.
Stay informed on digital marketing trends, platform updates, and industry developments.
Team Collaboration & Leadership
Work closely with cross-functional teams to drive campaign success.
Support the development and mentorship of junior team members.
Foster a collaborative, accountable, and solutions-oriented working environment.
Contribute to process improvements that enhance efficiency and effectiveness.
Commercial & Operational Excellence
Support account forecasting, budgeting, and revenue tracking.
Ensure accurate documentation of client requests, project scopes, and campaign plans.
Maintain strong operational discipline across all account activities.
Contribute to account retention and business growth initiatives.
Requirements
3+ years of experience in account management, client services, digital marketing, media, or advertising.
Agency experience preferred.
Strong understanding of digital marketing channels, including paid social, search, programmatic, and mobile advertising.
Experience managing multiple projects and stakeholders simultaneously.
Excellent communication, presentation, and relationship management skills.
Strong analytical mindset with the ability to interpret data and generate actionable insights.
Proven ability to thrive in a fast-paced, performance-driven environment.
Experience leading cross-functional teams and managing complex client relationships.
What Success Looks Like
Consistently delivering exceptional client service and stakeholder management.
Driving successful campaign execution and business outcomes.
Building strong, long-term client relationships.
Maintaining operational excellence and effective team collaboration.
Contributing to account growth and overall agency success.
What you can expect from working at M&C Saatchi Performance
A vast insight into the world of digital marketing and in-depth knowledge across
search and social advertising.Experience working on regional projects across client verticals.
Experience working on digital advertising campaigns for large, global brands
Experience in working with a vibrant team in an agency environment
Insight into the M&C Saatchi Group
M+C Saatchi Performance as part of M+C Saatchi Group, has pledged its commitment to create a company that values difference, with an inclusive culture. As part of this M+C Saatchi Group continues to be an Equal Opportunity Employer which does not and shall not discriminate, celebrates diversity and bases all hiring and promotion decisions solely on merit, without regard for any personal characteristics. If you require any reasonable adjustments throughout the recruitment and selection process, please make us aware as part of your application.
All employee information is kept confidential according to General Data Protection Regulation (GDPR).
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M+C Saatchi Group was founded in 1995 and is now the biggest Independent creative agency group in the World. Founded on one core principle, Brutal Simplicity.