Senior Manager - Commerce

Company description About the Company Performics is India’s largest performance marketing agency

We offer a range of digital marketing services including Paid Media, Organic Content & SEO, eCommerce, Digital Branding, Programmatic and Analytics

We are known for consistently delivering high-impact results and creating sustainable digital growth for brands across industries including BFSI, Insurance, Consumer Goods, OTT, Telecom, Travel, and New-age Startups

Performics is a part of Publicis Groupe, one of the world’s leading marketing and communications organizations

Overview Job Profile Strategic Account Management Possess 4–6 years of experience in managing ecommerce and marketplace advertising across platforms such as Amazon, Flipkart, Blinkit, Instamart, Zepto, Myntra, Nykaa, Tata1MG, etc

Strong understanding of ecommerce ecosystem, marketplace operations, and performance marketing fundamentals

Manage day-to-day client relationships and act as a key point of contact for assigned accounts

Support business reviews, campaign planning discussions, and growth strategy recommendations for clients

Collaborate with cross-functional teams to drive account growth and client satisfaction

Campaign Planning & Execution Lead planning and execution of marketplace media campaigns across ecommerce platforms

Monitor campaign performance and optimize towards KPIs such as ROAS, sales growth, visibility, conversions, and profitability

Ensure timely delivery of campaign

, reports, and actionable insights

Work closely with platform teams and internal stakeholders to improve campaign effectiveness

Business Growth & Strategy Conduct market and category research to identify growth opportunities for brands

Analyze competitor activity, assortment trends, pricing, and promotional strategies

Support the development of strategic recommendations to improve brand performance on ecommerce platforms

Contribute towards upselling opportunities and expansion of existing business accounts

Data Analysis & Reporting Analyze marketplace and campaign performance data to derive meaningful insights

Prepare performance reports, dashboards, and business presentations for internal and client stakeholders

Identify risks, gaps, and optimization opportunities through data-driven analysis

Team Management & Collaboration Mentor and guide Analysts and Associates within the team

Ensure smooth delegation and execution of tasks across accounts

Support onboarding and training of new team members

Foster collaboration and knowledge sharing within the team

Ecommerce & Industry Best Practices Stay updated with ecommerce trends, platform updates, and evolving consumer behavior

Recommend best practices to improve visibility, conversions, and overall marketplace performance

Continuously explore new tools, features, and strategies to drive innovation and efficiency

Additional information Key Attributes Strong analytical and problem-solving skills Ability to work in a fast-paced and dynamic environment Strong stakeholder management and communication skills Ownership mindset with proactive approach towards business growth Curiosity to learn and adapt to evolving ecommerce trends Familiarity with API integrations and technical understanding will be an added advantage.