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Job Description
- Bring a framework-driven mindset to design scalable architectures for the cases platform, ensuring consistency across various customer engagement touch points.
- Partner deeply with driven product management and engineering leads. Use compelling storytelling and high-fidelity artifacts to build alignment across global streams and leadership.
- Define both the interaction and visual design for high-stakes features, maintaining an exceptional standard of craft, attention to detail, and aesthetic excellence.
- Grow in early-stage, fast-paced iterations. Guide projects from high-level, ambiguous concepts into concrete, user-centered product realities.
- Liaise with UX peers (Research, Content Strategy) and cross-functional stakeholders globally to share learnings, advocate for the user, and ensure a unified ecosystem vibe.