Department Supervisor Special Services Full-Time - 7160 North Bay
Job Description
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.
Do you enjoy helping others succeed and making a difference? Do you take pride in guiding customers to the right solutions for their projects? If, in addition to this, you are naturally curious and eager to learn new things, consider starting or advancing your career at The Home Depot.
Department Supervisor
Position Purpose:
Under the management of Department Supervisors, our Associates can flourish and reach their full potential. They provide leadership by coaching, training, motivating, and inspiring associates to perform at their best and encouraging their personal and professional development and growth. Department Supervisors work with Store Management, Operations teams, and external partners to gain the knowledge and support needed to successfully meet our business needs and achieve results.
What sets us apart?
Health and Dental Benefits for Full Time associates
Profit Sharing and Stock Purchase Plan
Paid Training & Career Development
Tuition Reimbursement
The Home Depot Values that inspire team work and camaraderie amongst department leaders and associates
What you will be doing:
Leading and Inspiring associates to build relationships with our customers, associates & peers in order to provide exceptional customer service and achieve top line sales with strong merchandising and product knowledge
Ensuring department staffing levels meet business needs
Managing associate performance through development, communication, rewards and recognition, and providing ongoing feedback
Reviewing sales & other reports while working with assistant manager to make recommendations for improvement on; inventory, organization overhead and cross merchandising in order to drive sales
Maintaining 100% in stock and overhead organizational plans
Investigating, resolving and escalating customer issues as appropriate
Communicating store sales, event and promotional activities through rallies and weekly department meetings
Ensuring that all Safety and Asset Protection standards and protocols are clearly communicated and followed
What we are looking for:
Ability to work a flexible schedule; including days, evenings and weekends
Excellent organizational, interpersonal and customer service skills
Excellent decision making ability and problem solving skills
1-2 years experience as a supervisor / leading teams