IT Field Technician

Pomeroy is seeking a Desktop Support Technician to work in the Williamsport, PA area for a 1 year contract role.

Essential Job Functions:

• Offer foundational technical support in infrastructure services, providing assistance in routine tasks.
• Assist with infrastructure projects and assignments.
• Participate in basic monitoring and routine troubleshooting of infrastructure systems.
• Collaborate with team members to address infrastructure challenges and daily operational tasks.
• Support the creation and maintenance of infrastructure documentation.
• Develop and improve technical skills through on-the-job experience.
• Show eagerness to learn and gain expertise in infrastructure services.
•  Follow established best practices and standards in infrastructure service delivery.

Required Skills:

• 3+ years of Deskside support experience in a Windows 10 environment
• Hardware, software installation, troubleshooting experience
• Win 10 and MS Office Suite support experience
• Interpersonal skills to work with customers and other unit personnel
• Communication skills
• Time management and organizational skills
• Able to life 50 lbs.