Manager, Product Engineering (SaaS)

HYBRID - Québec City, Canada

What is Equisoft?  Equisoft is a global provider of digital solutions for insurance and investments, recognized by more than 300 of the world’s leading financial institutions. We offer a comprehensive ecosystem of scalable solutions that help our customers navigate the challenges of digital transformation – powered by a business needs-driven approach, deep industry knowledge, cutting-edge technologies, and multicultural team of experts based in North America, the Caribbean, Latin America, Europe, Africa, Asia, and Australia. 

Why Choose Equisoft? With 950+ employees, we are a stable organization that offers career advancement and fosters a stimulant environment. If that’s not enough, then check out these other perks below:    

• Hiring Location: Canada (Montreal or Quebec City) 

• You are working hybrid in a collaborative workspace  

• Internal job title: Manager, Product Engineering 

• Full-time Permanent Role 

• Benefits available day 1: Medical, Dental, Retirement Plan, Telemedicine Program, Employee Assistance Program, etc.

• Flexible hours    

• Number of hours per week: 40

• Educational Support (LinkedIn Learning, LOMA Courses and Equisoft University)   

Role: The Manager, Product Engineering (SaaS) reports to the AVP of Product Engineering and will manage around 15 IT professionals like Developer, DevOps and QA. The incumbent will be responsible for the day-to-day management of the development teams for the Analyze product. Also, to be involved in various projects and focuses on developing its team members’ skills through coaching and continuous learning.  

Below, is a brief description of the expected product the candidate will be working on.

Equisoft/Sync provides self-service access to information contained in insurance policy administration systems (such as OIPA) for advisors, agents, plan administrators, policyholders and individual customers. It enables agents to track their sales progress, and policyholders to consult their policies. This is the site that unleashes the full potential of data access.

Equisoft/Illustrate is a powerful life insurance illustration software. Highly flexible, it lets you weigh up options for one or more policy types, generate various scenarios and compare entire products or certain features. An insurer can thus provide its agents with a sales tool customized to its business and deploy sales strategies in line with product development.

Your Day with Equisoft:

Team Management 

• Define clear expectations and objectives with the team members; provide appropriate learning tools and activities to attain objectives

• Help translating division and product objectives into individual team members objectives

• Build trust and camaraderie between team members, influence valuable changes and positive outcomes

• Consult frequently with team members and have regular touchpoint with each member of the team to discuss progress on goals, engagement, professional development and more

• Establish an open discussion for decision-making, foster new ideas coming from team members, encourage and support independent thinking

• Cultivate a unique identity for the team; Build a unified department

• Recognize and acknowledge the skills of key team members and utilize their strengths to the benefit of the team

• Mediate disagreements between members. Set a behavioral code if necessary

• Evaluate results and provide feedback in a timely fashion

• Share the team’s challenges and successes with the director

• Manage your team budget, overall allocations, resource distribution based on seniority level, skillset, etc. 

• Support the other directors and AVP in various key initiatives at the team, or division level

Recruiting and Integration

• Actively participate in the selection and interview process, as prescribed by Equisoft’s best practices

• Provide hiring recommendations

• Participate in the integration plan, and ensure that new employees receive the necessary support and training to meet the positions’ requirements

• Accompany new employees after the probation period

Skills Development and Training

• Identify the weaknesses and suggest areas of improvement in the team

• Motivate team members, ensure their good performance and actively contribute to the attainment of the goals and deliverables of the team

• Deliver or participate in training sessions to help with the integration of new knowledge and the development of the team’s expertise 

• Ensure the company’s policies, as well as the standards and best practices are respected

Requirements: 

• Bachelor's Degree in Computer Science or others related field

• At least 3 years of experience in a manager role and at least 8 years in software development

• Passion for software development in an Agile environment 

• Excellent knowledge of team performance metrics

• Ability to make quick and smart decisions under pressure

• Organizational and time management skills

• Natural charisma and leadership, team player

• Rigor and meticulousness

• Good communicator, versatile and autonomous

• Basic understanding of the insurance and wealth management industries is an asset

• Excellent knowledge of English and French (spoken and written)

Equisoft is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.