Job Description
IPG Photonics is seeking a motivated and hands-on Network Administrator (UC/AV) to join our global Network and Telecommunications team. This role supports a dynamic, high-tech manufacturing environment and is responsible for the deployment, operation, and support of enterprise audio-visual and collaboration technologies, along with first-level escalation support for the global network.
The primary focus of this position is the ownership and day-to-day support of AV and unified communications solutions across conference rooms, training spaces, and special events. A key initial initiative for this role will be supporting IPG’s migration from Cisco-based video conferencing platforms to Microsoft Teams Rooms.
The ideal candidate is a reliable self-starter with strong troubleshooting skills, a hands-on approach, and the ability to support business-critical collaboration systems in a global enterprise environment.
Key Responsibilities
- Provide initial troubleshooting and triage for network-related operational incidents; escalate to Level 2 or engineering teams when advanced networking support is required
- Serve as a subject matter expert (SME) for enterprise audio-visual and conference room technologies
- Support, maintain, and help standardize Microsoft Teams Rooms and legacy Cisco video conferencing environments
- Deploy, operate, and maintain AV systems in conference rooms and training areas, including displays, microphones, cameras, speakers, DSPs, and control systems
- Work closely with the Unified Communications team to support conference room operations, issue resolution, and technology improvements
- Provide hands-on AV support for executive meetings, large events, training sessions, and other special events
- Develop, document, and help enforce global AV standards and best practices
- Become the SME for IPG’s network monitoring and alerting tools
- Maintain accurate and up-to-date documentation for AV systems, standards, and operational procedures