Doorman

The Doorman is responsible for greeting and assisting residents, guests, and visitors at the entrance of a residential or commercial building. They provide a high level of customer service, ensure security protocols are followed, and maintain a professional and welcoming environment.

Key Responsibilities:

• Greet and welcome residents, guests, and visitors in a courteous and professional manner.

• Open doors and assist with packages, luggage, or deliveries as needed.

• Monitor the entrance and exit of the building to ensure security and access control.

• Maintain a log of visitors, deliveries, and service personnel.

• Communicate with concierge, security, or building management regarding resident needs or unusual activity.

• Assist with calling taxis, ride shares, or giving directions when requested.

• Handle basic inquiries and provide information about building services or amenities.

• Ensure the lobby and entrance area remain clean, orderly, and presentable.

• Respond quickly to emergencies or incidents and follow proper reporting procedures.

Qualifications:

• High school diploma or equivalent.

• Prior experience in customer service, hospitality, or security preferred.

• Excellent communication and interpersonal skills.

• Professional appearance and demeanor.

• Ability to remain alert, courteous, and calm under pressure.

• Physically able to stand for extended periods and lift light items if needed.