Customer Account Specialist 2

Starting Pay: $46,500 - 55,000/yr SNE Address: 2347 Kratzer Road, Harrisonburg Virginia Schedule: Monday - Friday Hours:7:30am - 4:00pm   What You'll Do   Deliver an excellent customer experience while coordinating detailed job plans with manufacturing to ensure timely and accurate execution Analyze and process purchase orders, enter jobs into the internal system, and requisition materials needed for production Communicate customer expectations clearly while providing consistent updates on project status and timelines Build strong client relationships while collaborating internally across teams to ensure successful job planning and delivery Support operational excellence by adhering to quality, safety, and compliance standards while assisting with training and team collaboration What You Bring   3-5 years of prior administrative Customer Service experience required Prior customer service or administrative experience in a fast paced environment Strong communication skills with the ability to manage customer expectations and resolve issues Excellent organization, attention to detail, and ability to manage multiple priorities simultaneously Computer proficiency including Microsoft Office and Google Workspace High school diploma or equivalent, with printing, publishing, or industrial administration knowledge preferred