Quality Control Lead

Job Title: Quality Control Lead Classification: Hourly Reports To: Pilot Production and Process Development Lead Department: Quality           Summary of Job Under the direction of the Pilot Production and Process Development Lead  this role oversees packaging operations along with hourly and temporary employees to ensure the production of the highest quality products at the lowest possible cost, while meeting company standards for quality and performance. Adheres to customer specifications and delivery requirements, while working in accordance with Pregis policies and procedures   Overview: To ensure constant quality monitoring during production. Responsible for maintaining continuous product quality during production and guide workflow by monitoring packaging work force’s quality inspections and packaging process. Performs quality inspections at regularly prescribed intervals and documents accordingly across multiple production lines. Helps employees in the department perform their duties correctly. Helps team operate at or above designated run speeds.   Essential Functions and Responsibilities Perform and document hourly inspections and run profile, retain samples per   Standard Operating Procedure (SOP) Create/document Standard Operating Procedures (SOP’s) Monitor production, including packaging, for defects and inaccuracies per quality standards; correct and report any non-conformities and initiate hold procedure when needed Train Packers on Quality Control/Assurance Control(QC) SOP; regularly conduct audits to ensure quality inspections are being performed Work with Operations to resolve issues per QC SOP’s Communicate effectively with upcoming shift to ensure smooth handoff; keep open dialogue with staff to minimize delays Help to identify raw material defects, captures relevant information (lot codes, samples, etc.) and forward to X Conduct Investigations and Root Cause analysis   Competency (Knowledge, skills, and abilities) 3-6 years Quality Control experience preferred Strong written and verbal communication skills Ability to take coaching well and communicate respectfully with others Promote a positive teamwork culture Ability to effectively and respectfully communicate with team and during shift transition Knowledgeable of safety requirements and guidelines in manufacturing/warehouse environment Ability to work in a fast-paced environment, follow standardized work instructions and adhere to safe work practices in a continuous improvement culture ISO 9001/BRC Experience highly Preferred  MS Office Experience Required Auditing Experience Required   Environment Exposure to moving equipment Inside work Heat may exceed 90 degrees Fahrenheit Humidity may exceed 80% Noise may exceed 85dB+ Personal Protective Equipment required   Physical Characteristics Frequent standing, stooping, sitting Frequent lifting, pushing, pulling (up to 50 lbs.) Occasional typing/keyboarding   Position Type Full time Shift work (specify hours/shift) Overtime expected per business demand   Education and Experience BS in Science strongly preferred   #MS1           49301068.1