Officer - Logistics

Job Summary

Manage all North logistics activities including Distribution, D2D, internal transfer (HD/MD inplants to HCM/Hanoi hub or 4PL), EXW & FCA shipment, billing confirmation and assigned logistics tasks

Key Responsibilities

Logistics Management

• Monitor delivery activities from North Warehouse to Customers
• Coordinate inland trucking from port to warehouse and vice versa
• Work with Planning & 3PL to arrange empty container for D2D shipments
• Cooperate with PMS & Forwarder to handle shipment from Suppliers to Port and Warehouse
• Manage EMS shipments between North and other locations
• Control internal transfer shipments to avoid DEM/DET incurred
• Collect and manage Hapharco invoices for payment documentation
• Arrange delivery for direct shipment (YNDD) after customs clearance

EXW / FOB / FCA shipment handling:

• Receive open PO plan from PMS (ready date, qty, pallet/container, ETA request)
• Book vessel and update shipment plan
• Receive invoice & packing list from PMS
• Update ETA to PMS for production impact evaluation
• Handle payment to forwarders

Billing & KPI Confirmation

• Verify logistics expense billing from 3PL / 4PL / Forwarders
• Obtain approval and coordinate with FICO for payments
• Perform KPI checking and confirmation for 3PL

POD Verification

• Collect PODs (Proof of Delivery) daily/weekly from 3PL
• Verify, file and ensure PODs have full customer/dealer signature and correct address as contract

Logistics Compliance

• Ensure all orders comply with signed contracts between BBVN & Customers
• Ensure vehicles meet requirements based on product types

SOP Issuance

• Coordinate with 3PL to maintain and adjust SOPs when required
• Ensure all logistics activities comply with SOP system

Stakeholder Management

Internal: IMEX, FICO, Demand Planning, PMS, Procurement
External: 3PL, 4PL, Dealers, Customers

• Coordinate cross-functionally for shipment ETA, billing, accrual, delivery, and customer support
• Resolve customer complaints and support dealers/customers

Requirements

Education

• Bachelor degree (required)
• Master’s degree or higher (preferred)

Experience

Must-have:

• Minimum 2 years experience in Logistics
• Good communication in English
• Proficient in Microsoft Office (Excel, PowerPoint)

Preferred:

• SAP, GDP, ISO 13485 knowledge
• Logistics / Supply Chain background
• Knowledge of Medical / Pharma products
• Experience working with 3PL

Core Skills

• Problem solving
• Ability to work independently (stand alone)
• Clear and direct communication

Why Join

• Exposure to full-scope North Logistics operations (Distribution, D2D, EXW/FCA)
• Work with multi-stakeholders: PMS, IMEX, FICO, 3PL, 4PL
• Experience in SAP, Pharma logistics compliance (GDP, ISO 13485)
• Strong operational and cross-functional exposure