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Tower Operator
New Westminster, BC, CanadaPosted 2 weeks ago
Full-timeonsiteEntry Level
Job Description
- Dispatch work efficiently to technicians based on skill level and shop capacity
- Monitor technician productivity and workflow throughout the day
- Ensure repair orders are prioritized and completed on schedule
- Coordinate with Service Advisors, Parts Department and the Technician Team
- Manage shop loading and balance work distribution
- Candidate to be trained to become Internal Service Advisor
- Assist in maintaining high levels of customer satisfaction through efficient operations
- Monitor turnaround times and identify workflow bottlenecks
- Support the Service Manager with daily operational needs
- Pleasant, organized and professional
- Experience as a Tower Operator, Dispatcher, or Shop Foreman preferred
- Previous dealership or automotive service experience an asset
- Strong organizational and multitasking abilities
- Ability to work under pressure in a high-volume environment
- Excellent communication and leadership skills
- Reynolds & Reynolds or dealership DMS experience is an asset
- Strong understanding of automotive service operations
- This is a full time position. Schedule will be Monday - Friday or Tuesday - Saturday, 8 hours/day.
- Competitive compensation package
- Health and dental benefits
- Supportive and professional team environment
- Opportunities for advancement
- Employee discounts and dealership perks