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Globe Communications LLC

Manager Quality Control

Upland, CAPosted 6 days ago
onsite

Job Description

Discover a more connected career

At VCI, we believe your career should be more than just a job—it’s a pathway to opportunity. We are looking for a Manager of Quality Control Field who is passionate about building "boots on the ground" excellence and mentoring the next generation of industry experts. Join a team that prioritizes your well-being with a safety-first culture and a comprehensive benefits package, including weekly paychecks, 401(k) matching, and education reimbursement. If you are a self-driven leader ready to work with a purpose, VCI Construction is where you belong.

Connecting you to great benefits

  • Weekly Paychecks
  • Paid Time Off, Parental Leave, and Holidays
  • Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
  • 401(k) w/ Company Match
  • Stock Purchase Plan
  • Education Reimbursement
  • Legal Insurance
  • Discounts on gym memberships, pet insurance, and much more!

What you’ll do

  • Develop, maintain, and implement a comprehensive Quality Control Plan (QCP) tailored to telecom/utility construction, including three-phase QC processes (preparatory, initial, and follow-up inspections).

  • Conduct regular field inspections, audits, and surveillance of ongoing construction activities (trenching, directional boring, pole line construction, fiber placement/splicing, conduit installation, restoration) to verify compliance with client standards, drawings, specifications, and codes.

  • Serve as the primary point of contact for quality-related matters with clients (AT&T, Crown Castle, SCE, Lumen, Verizon), including participation in project meetings, submission of QC reports, and resolution of non-conformance issues.

  • Identify, document, and track quality deficiencies or non-compliance; lead root cause analysis and implementation of corrective/preventive actions to prevent recurrence.

  • Manage and train QC inspectors, field supervisors, and crews on quality standards, inspection techniques, documentation requirements, and client-specific expectations.

IND1

  • Ensure proper material testing, submittal reviews, and acceptance of workmanship (e.g., fiber optic testing with OTDR, splice loss verification, backfill/compaction testing).

  • Oversee documentation and record-keeping, including daily QC reports, inspection logs, as-builts, test results, and punch lists for handover and closeout.

  • Drive continuous improvement by analyzing quality metrics (KPI's such as defect rates, rework costs, inspection pass rates) and recommending process enhancements.

  • Collaborate with project managers, superintendents, safety teams, and subcontractors to integrate quality into planning, scheduling, and execution.

  • Maintain up-to-date knowledge of evolving client requirements, industry standards, and regulatory changes affecting telecom/utility construction.

  • Lead and manage a team of Quality Control Inspectors to ensure we have boots on the ground to support, train, and inspect our front line employees.

What you’ll need

  • Minimum 7–10 years of progressive experience in quality control/assurance within telecommunications infrastructure construction, utility construction, or civil engineering — with at least 5 years in a supervisory or managerial role.

  • Proven experience working on projects for major carriers/utilities such as AT&T, Verizon, Crown Castle, Lumen, and/or Southern California Edison.

  • Strong knowledge of outside plant (OSP) fiber optic construction practices, including underground/aerial installation, splicing, testing, conduit systems, pole attachments, and restoration.

  • Familiarity with relevant standards and codes: TIA-568, NEC, OSHA 1926 (construction safety), NWSA certifications, BICSI guidelines, and client-specific quality manuals.

  • Experience developing and executing Quality Control Plans for infrastructure projects.

  • Leadership and Management Experience and self driven.

Education & Certifications (Preferred)

  • Bachelor's degree in Construction Management, Civil Engineering, Telecommunications Engineering, or a related field (or equivalent experience).

  • Relevant certifications such as:

    • Certified Quality Manager (CQM) or ASQ certifications

    • OSP Inspector certification (e.g., FOA CFOT, BICSI)

    • OSHA 30-Hour Construction Safety

    • NWSA or similar telecom safety credentials

Required Skills & Competencies

  • Excellent attention to detail with strong analytical and problem-solving abilities.

  • Proficiency in quality documentation tools, project management software, and Microsoft Office (Excel for metrics tracking) and/or Google Suite of Software (Sheets & Docs).

Manager Quality Control at Globe Communications LLC | Renata