Job Description
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Associate Customer Success Manager based in the United States.
This role sits at the heart of post-implementation customer engagement, ensuring clients continue to realize value from a leading partner relationship management platform. You will take ownership of a portfolio of accounts, acting as the main point of contact after onboarding is complete. The position is focused on building strong relationships, driving product adoption, and proactively identifying risks before they impact retention. You will collaborate closely with customers to align on goals, run regular success reviews, and guide them toward best practices that maximize outcomes. A key part of your impact will be supporting renewals and expansion opportunities while partnering cross-functionally with internal teams. The environment is fast-paced, customer-centric, and highly collaborative, ideal for someone who enjoys solving problems and building long-term partnerships. This is a strong entry point into a growing customer success organization.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Associate Customer Success Manager based in the United States.
This role sits at the heart of post-implementation customer engagement, ensuring clients continue to realize value from a leading partner relationship management platform. You will take ownership of a portfolio of accounts, acting as the main point of contact after onboarding is complete. The position is focused on building strong relationships, driving product adoption, and proactively identifying risks before they impact retention. You will collaborate closely with customers to align on goals, run regular success reviews, and guide them toward best practices that maximize outcomes. A key part of your impact will be supporting renewals and expansion opportunities while partnering cross-functionally with internal teams. The environment is fast-paced, customer-centric, and highly collaborative, ideal for someone who enjoys solving problems and building long-term partnerships. This is a strong entry point into a growing customer success organization.
