Job Description
The Administrative and Professional Practices Administrator provides administrative support the Chief Audit Executive and members of the Internal Audit Department by handling correspondence, managing calendars and appointments, assisting with the preparation of Board and Committee presentations, and providing other administrative tasks. Further, this individual will support the effectiveness, quality, and consistency of the Internal Audit function by maintaining audit methodology, enhancing quality assurance processes, administering audit tools, and ensuring alignment with industry standards (e.g., IIA Standards). This role acts as a central resource to drive continuous improvement, strengthen governance, and support departmental operations. This role will also be participating in ad hoc audit assignments.
Perform administrative duties with a high degree of accuracy and proficiency, as required by the Chief Audit Executive and members of the Internal Audit Department.
Create, prepare, and distribute various reports, documents, and correspondence as directed by the Executive.
Respond to calls and other requests for information and support in a timely, professional and courteous manner.
Interface directly with other senior executives and their support teams.
Coordinate internal and external meetings with team members, taking into account their respective agendas.
Assist with creation/modification of presentations, spreadsheets, and other various documents.
Maintain and update Internal Audit Methodology, policies, procedures, and templates.
Support the execution of the quality assurance & improvement plan.
Track and follow up on corrective actions related to quality review findings.
Prepare and maintain Internal Audit dashboards, KIs, issue tracker, time keeping, and Board/Audit Committee materials.
Update and maintain the audit universe, risk assessments, and annual audit plan documentation.
Develop training content for auditors on methodology, tools, and quality expectations.
Support onboarding of new Internal Audit staff and assist in continuing professional education efforts.
Maintain files and update revisions to reference manuals and other such documents as directed by the Executive.
Assist with regulatory exams and external assessments involving Internal Audit.
Contribute to operational initiatives that enhance the efficiency of the audit process,
Participate on internal audits.
Perform other administrative duties as requested.
WHAT WE EXPECT OF YOU
Strong attention to detail and follow-up skills to keep Internal Audit personnel on track in achieving their goals.
Strong technical competencies in spreadsheets and graphics. Expertise in Excel, Word, PowerPoint, and Internet navigation.
Excellent interpersonal, written and verbal communication skills; accuracy and attention to detail.
Excellent organizational skills with the ability to organize time and resources and to set priorities to accomplish multiple tasks simultaneously.
Demonstrate professionalism with the ability to interact well with all levels of internal and external contacts, vendors, and/or outside counsel.
Ability to work in team environment to include assisting other support staff with coverage and special projects.
Ability to handle confidential information professionally and in accordance with Bank/company policies and procedures.
Highly motivated and able to perform well under pressure, in a fast-paced environment under tight deadlines.
Able to use creativity and critical thinking skills to solve problems and create efficiencies for the team.
Ability to think ahead and bring a proactive mindset to the role.
