Job Description
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Sr Service Designer - eDAS in Canada.
This role is focused on shaping and leading end-to-end service design for a large-scale digital transformation initiative within the public sector. You will define and drive service strategies that transform complex government services from current-state processes to future-state, user-centered digital experiences. Acting as a senior design leader, you will guide multi-disciplinary teams in applying research, UX, and service design methodologies to improve accessibility, usability, and effectiveness of public services. The position requires strong executive communication skills, as you will regularly engage with senior leadership to present strategies, recommendations, and design direction. You will play a key role in translating user insights into actionable service improvements and digital roadmaps. This is a highly strategic and influential role where design leadership directly impacts citizen-facing services across the province.
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Sr Service Designer - eDAS in Canada.
This role is focused on shaping and leading end-to-end service design for a large-scale digital transformation initiative within the public sector. You will define and drive service strategies that transform complex government services from current-state processes to future-state, user-centered digital experiences. Acting as a senior design leader, you will guide multi-disciplinary teams in applying research, UX, and service design methodologies to improve accessibility, usability, and effectiveness of public services. The position requires strong executive communication skills, as you will regularly engage with senior leadership to present strategies, recommendations, and design direction. You will play a key role in translating user insights into actionable service improvements and digital roadmaps. This is a highly strategic and influential role where design leadership directly impacts citizen-facing services across the province.
