Diagnostic Scheduler

Job Description Summary

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The Diagnostic Scheduler utilizes email, telephone and message requests to schedule patient testing for physician ordered diagnostic tests. S/he receives a message from any location for request for test scheduling and contacts patient to schedule within 24 hrs. Tests will be scheduled within a 48hr period of being ordered pending schedule and equipment availability. S/he notifies the office when patient/test is scheduled and provides patient instructions on the test they will receive over the phone. S/he schedules multiple tests at appropriate times without overlap and checks phone and email messages frequently throughout day. S/he understands STAT priority and schedules these patients first. S/he may assist in other areas as needed. S/he checks in patient notes for insurance changes and updates any personal contact information changes. S/he keeps a log of patients needing tests scheduled and records when complete; typically works alone, with little supervision. All other duties as assigned.

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How will you make an impact & Requirements

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Hours and Location:

Full Time: Monday - Friday 8am-5pm

1777 Tamiami Trail, Port Charlotte

This role/team will be transitioning to fully remote before the end of the year

Essential Duties and Responsibilities include the following. Other duties may be assigned.
• Contacts patients within 24 hrs. to schedule
• Schedules tests within 48 hrs. of ordering
• Does not overlap tests during scheduling
• Provides patients with proper information regarding test protocol
• Schedule STATS first
• Updates patient notes with insurance/contact information as needed
• Quick notification to offices when test is scheduled

Education and/or Experience

• Associate's degree or equivalent from two-year college or accredited radiologic school; six months to one year related experience and/or training; or equivalent combination of education and experience.

• Bilingual preferred (English and Spanish)

Benefits:

• 3 weeks PTO & 8 paid holidays

• Medical, Dental, Vision

• Employer Paid Basic Life & Short Term Disability coverage (goes into effect after 1 year of full-time employment)

• 401(k) with match

• Employee Wellness

• Other Employee Discount programs like Tickets at Work and cell phone discounts

• Other benefits: Dependent Care FSA, Voluntary Life, Long Term Disability, Critical Illness, Pet Insurance, and more

Why Millennium?

Millennium Physician Group is one of the largest comprehensive primary care practices with healthcare providers throughout Florida.

At Millennium Physician Group, you will find an organization that focuses on family and building a strong network of people to care for the communities we serve. We are always searching for employees who have a strong customer service attitude, fantastic teamwork skills and a willing smile ready to share.

Our promise is to provide you with the tools to do your job successfully, as well as providing a team atmosphere that empowers you to seek better ways to deliver care to our patients and their families. We also promise to care for you as an individual, and help you grow in your role with Millennium Physician Group.

If you are interested in joining an organization that puts an emphasis on team work and family, then Millennium Physician Group is the right choice.