Back to jobs
Jump

Patient Service Respresentative

El Paso, TX, United StatesPosted 5 days ago
On-siteremote

Job Description

$500 Sign On Bonus 

A non-exempt medical office position responsible for front office processes in the physician practice. 

  • Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources. 
  • Adheres to the Tenet HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement. 
  • Demonstrates support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code of Conduct; adhering to federal and state laws, rules, regulations, and corporate policies and procedures policies that affect his/her specific job functions/responsibilities; and reporting compliance issues/concerns in a timely and appropriate manner. 
  • Greeting patients entering the physician practice. Answering office phones, making appointments, confirming appointments and rescheduling when necessary. 
  • Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance.  
  • Assists in checking out patients and assists them with referral processing and scheduling process 
  • Collects co-pays and posts charges. 
  • Charge entry and patient balance processing.  
  • Distributes information to patients regarding office policies, procedures, information about the practice, etc. 
  • Explain and enroll patients in the patient portal. 

Education: High school diploma/GED required with completion medical office assistant program preferred.  

Certification: Prefer healthcare management/administration certification. 

Experience: Two years of customer service experience, preferably in a medical office setting.  

Sign on bonus is for new hires only! 

 

#LI-RF1 



Fuel your passion for patient-centered care and elevate your medical career in our thriving physician office. Join our collaborative team, where every day brings new opportunities to make a meaningful impact on the well-being of our community.

At Tenet Physician Resources, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

  • Medical, dental, vision, and life insurance
  • 401(k) retirement savings plan with employer match
  • Generous paid time off
  • Career development and continuing education opportunities
  • Health savings accounts, healthcare & dependent flexible spending accounts
  • Employee Assistance program, Employee discount program
  • Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note: Eligibility for benefits may vary by location and is determined by employment status

Patient Service Respresentative at Jump | Renata