Assistant Office Manager

JOB TITLE: Assistant Office Manager RWD 3

ORGANIZATIONAL UNIT: RWD 3 & Public Works

SUPERVISOR: Office Manager RWD 3 & Director of Public Works

SALARY RANGE:  $16.30-$27.00

FLSA: Non-Exempt 

ALL FULL TIME POSITIONS: In addition to your pay, your salary also includes Medical, Dental and Vision Insurance. The Biweekly deduction from employee paycheck is $40.00 for Employee Only, $95.00 Employee plus Children, $120.00 Employee plus Spouse, and $140.00 Employee plus family.

JOB SUMMARY: 

To provide for the business operation of RWD 3 and assistance to the Supervisor and RWD 3 Office Manager.

ESSENTIAL FUNCTIONS: 

Responsible for billings and receipts from RWD 3 customers and maintain account statements for the customers. Provide administrative, technical and clerical assistance in an accurate and timely manner to the supervisor. Responsible for answering, and directing phone calls, and visitors, at the manager’s discretion. Schedule and organize the supervisor’s appointments. Provide support to special projects when needed. To include public notifications and maintain records of meetings. Provide friendly and courteous customer service. 

ADDITIONAL RESPONSIBILITIES: 

· Perform other duties and projects as required by Administration and Management

PREFERABLE QUALIFICATIONS:

• General knowledge of single entry ledge accounting principles.
• Knowledge of the characteristics of appropriate and inappropriate greetings and interaction with guests and customers.
• Knowledge of regulations and procedures pertaining to Rural water districts and their functions.
• Knowledge of responsibilities for organizing meetings of the rural water district board.

SUPERVISORY CONTROLS:

· Supervisor assigns work on information regarding the objectives, priorities and deadlines.

· Incumbent handles most work independently according to established policies and accepted practices.

· Supervisor assigns work in terms of project objectives and basic priorities and is available for consultation in resolving complex and controversial issues.

· Incumbent independently plans and carries out the projects and selects the approaches and methods to be used in solving problems.

· Completed projects are reviewed to determine that objectives have been met and are in compliance with higher authority policies and regulations.

GUIDELINES:

· Incumbent uses prescribed Rural Water District resources as prescribed by Water District Law a RWD 3 Bylaws. 

· The incumbent implements adaptations in dealing with problems and unusual situations always with the best interests of the RWD 3 and the management agreement with the Citizen Potawatomi Nation in mind.

SCOPE AND EFFECT:

· The purpose of the work is to create a satisfied customer and generate a profit by providing quality water service.

· The work affects the bottom line (profit) of Rural Water District 3 and subsequently the reflection upon the image of the water system as a successful entrepreneur. 

PERSONAL CONTACTS:

· The range of contacts includes ordinary citizens who come to enjoy the amenities offered by the Water District.

PURPOSE OF CONTACTS:

· The purpose of the contacts is to provide data to demonstrate that compliance and integrity standards are being implemented at the highest possible level within available resources.

PHYSICAL REQUIREMENTS: 

· The incumbent will perform minimal physical efforts such as lifting and reaching. The preponderancy of physical exertion will be spent in walking from one service area to another. 

· This position is somewhat active in nature. 

WORKING CONDITIONS:

· Normal office environment

Note: The above duties are intended to describe the general nature of work performed by an employee in this position. 

These statements are not to be considered as an all-inclusive list of duties, knowledge, skills, abilities, and other characteristics of an employee in this position.