Retention Specialist

Careington International is a benefit solutions-oriented company. An established leader, we have been a trailblazer in the field of discount health care since 1979.

Customer Retention and Sales Specialists operate as retention experts and frontline sales professionals. They manage qualified cancellation inquiries, execute outbound retention campaigns targeting members at risk of termination due to nonpayment, and serve as the primary sales force for discount plan products. The team operates in a high volume, performance driven environment where productivity, save rates, and sales production directly impact departmental and organizational success.