Job Description
Griffin Owens Insurance Group a Leavitt Group affiliate in Manassas, VA is looking to add new talent to their team.
Are you detail-oriented, service-driven, and passionate about helping people protect what matters most? Do you thrive in a fast-paced environment where relationships, accuracy, and follow-through matter every day?
Griffin Owens Insurance Group is looking for a bilingual Commercial Insurance Account Manager to join our team in Manassas, Virginia. In this role, you’ll support business clients —helping deliver clear communication, responsive service, and a positive client experience from start to finish.
You’ll work closely with Commercial Account Executives and agency leadership to support renewals, policy changes, billing questions, certificates, claims assistance, and day-to-day client needs. Every interaction is an opportunity to build trust and help clients feel confident in their coverage decisions.
At Griffin Owens Insurance Group, we believe showing up with clarity, care, and consistency matters. Our account managers play a key role in bringing that commitment to life.
What You’ll Do:
Support Commercial Account Executives with client service and account management
Review client accounts and assist with coverage and policy recommendations when licensed
Help with rewrites and policy transfers when licensed
Assist clients through the claims process
Answer billing questions and process premium payments
Contact clients regarding late payments
Issue certificates of insurance
Process policy changes and endorsement requests
Monitor and distribute agency and carrier emails
Support administrative and operational tasks across the office
Provide backup support for front desk responsibilities as needed
What We’re Looking For:
Fluent in both English and Spanish
Strong communication and interpersonal skills
Excellent organization and attention to detail
Ability to manage multiple priorities and interruptions with professionalism
Strong computer and administrative skills
A positive attitude and willingness to learn
Consistent follow-through and problem-solving skills
Commercial insurance experience preferred
Current Property & Casualty license preferred, or willingness to obtain within six months of hire
What to Expect:
Full-time, in-office position
Monday–Friday schedule
Collaborative and supportive team environment
Opportunity to grow your insurance knowledge and career
Meaningful work helping clients protect their businesses and livelihoods
If you enjoy building relationships, solving problems, and being part of a team that values service and trust, we’d love to meet you.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Disability insurance
Health insurance
Paid time off
Parental leave
Vision insurance
Education:
Bachelor's (Preferred)
Experience:
Customer Service: 1 year (Preferred)
Language:
Spanish (Required)
License/Certification:
Insurance Property & Casualty license (Preferred)
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