Learning and Development Specialist

The Learning & Development Specialist serves as a training resource across Corporate and Contact Center functions. Key responsibilities include coordinating and delivering learning opportunities that build foundational skills, support day-to-day performance, and extend education to Employee Resource Groups. This role executes learning opportunities in support of the L&D strategy and partners with the People Team to achieve organizational development goals. The L&D Specialist also manages the day-to-day functions of the Learning Management System, ensuring accurate records, content availability, and system integrity.