Express Service Advisor | Hourly - Tucson Subaru

Interested in building a career in the automotive industry while working in a people-focused role?
Tucson Subaru is offering an exciting opportunity to join our service team as an Express Service Advisor.

This role is a great fit if you enjoy helping customers and want to gain valuable, hands-on experience in a fast-paced dealership environment. As an Express Service Advisor, you’ll develop communication, organization, and customer service skills while learning the ins and outs of service operations. You’ll play a key role in creating a smooth, positive experience for customers by writing service repair orders and keeping them informed every step of the way.

Why Join Tucson Subaru?

• Be Part of a Purpose-Driven Team: Work for a company that’s known not just for great vehicles, but for giving back to the community and making a positive impact

• Opportunities to Learn and Grow: Whether you’re just getting started or looking to advance, Tucson Subaru supports your development with hands-on experience and clear career paths

• Positive, Team-Oriented Environment: Join a workplace where people respect and support each other, creating a collaborative and enjoyable atmosphere

• Strong Reputation You Can Stand Behind: Be part of a dealership recognized for outstanding customer service and a commitment to doing things the right way

Express Service Advisor Job Responsibilities

• Ensure that customers receive prompt, courteous, and effective service
• Drive the sale of technicians' time to meet the department's sales forecast
• Prioritize required services and be prepared to provide options upon request
• Keep customers informed on completion times, service expenses, and possible changes
• Ensure the customer has a positive dealership experience

Express Service Advisor Benefits and Compensation

In addition to competitive pay, we offer…

• Employer-subsidized Medical and Dental insurance, with comprehensive coverage options
• Company-Paid Life Insurance, Employee Assistance Plan, and text-based Telehealth
• A variety of voluntary benefit options, including Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family
• 401(k) with Company Match
• Generous Paid Time Off that begins accruing from Day 1
• Exclusive employee pricing for you and your family on parts, service, and vehicles

Express Service Advisor Qualifications

• 1-3 years of strong Customer Service experience. Previous Automotive experience is a plus, but not required!
• A desire to work effectively in a team environment
• Strong attention-to-detail

Corporate requirements: Must be 18 years or older with a valid driver's license and clean driving record, able to pass a criminal background check, and pre-employment drug screen.

Take the first step toward a career that invests in your growth—Apply Now!