Accounts Receivable Specialist

POSITION PURPOSE

This position serves to ensure that the Company receives payment for goods and services rendered to its customers.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Invoices customers for delivered goods and/or services.
• Liaises with sales and customer service team members to ensure timely payment from customers.
• Follows up with customers on past due accounts, in accordance with the Company Accounts Receivable Collections policy.

• Prepares, posts, verifies, and records customer payments and transactions related to accounts receivable.

• Maintains the accounts receivable ledgers by customer balance. Reconciles customer accounts and resolves discrepancies.
• Prepares and sends account statements to customers routinely.
• Prepares supplier onboarding paperwork (e.g., credit applications) sometimes required by new customers, in partnership with sales and customer service team members.
• Resolves collections issues with customers by examining customer payment plans, payment history, credit line; when needed, coordinates contact with collections companies.
• Provides accounts receivable analysis data to Management on a weekly or as-needed basis. 

• Maintains detailed records of debits, credits, or other adjustments to Accounts Receivable.
• Ensures customer credits are timely and accurately applied to ensure accurate statement balances.

• Performs other duties as assigned. 

COMPETENCY OR POSITION REQUIREMENTS (knowledge, skills and abilities)

• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite or related software as well as other accounting software programs.
• Ability to work independently and in a fast-paced environment.
• Ability to anticipate work needs and interact professionally with team members.
• Excellent organizational skills and attention to detail.

EDUCATION AND EXPERIENCE (required levels)

• High school diploma or equivalent (GED) required: Associate degree in related field preferred.

• Minimum 3-5 years of professional accounts receivable experience.
• Proficient in Microsoft Office Suite 
• Experience with SAP ERP required.