Mid-Level ServiceNow Developer

Centennial Technologies Inc. is seeking a skilled Mid-Level ServiceNow Developer to support the design, development, and implementation of scalable solutions across the ServiceNow platform. This role requires strong hands-on development experience, a solid understanding of platform architecture, and expertise across key ServiceNow modules including ITSM, ITOM Visibility, CMDB, Hardware Asset Management (HAM), and GRC/IRM. The ideal candidate will collaborate with cross-functional stakeholders to translate business requirements into secure, high-performing, and maintainable ServiceNow solutions while adhering to platform best practices and governance standards.

• Design, develop, and implement custom applications, workflows, UI policies, business rules, client scripts, and integrations on the ServiceNow platform.
• Configure and customize core modules including ITSM, ITOM Visibility, CMDB, HAM, and GRC/IRM.
• Build and maintain data models, transform maps, and discovery patterns to ensure accurate and reliable CMDB and service mapping.
• Develop automation strategies using Flow Designer, IntegrationHub, scheduled jobs, and orchestration capabilities.
• Evaluate business requirements and translate them into high-quality technical solutions aligned with industry and platform best practices.
• Ensure platform scalability, maintainability, and adherence to governance standards.
• Conduct code reviews and enforce development standards across the ServiceNow ecosystem.
• Exposure to design and implement APIs/integrations with external systems using REST, SOAP, MID Servers, and IntegrationHub spokes.
• Troubleshoot integration issues, optimize performance, and ensure secure data exchange.
• Enhance CMDB data quality using discovery, service mapping, and reconciliation rules.
• Configure ITOM Visibility components including Discovery, Service Mapping, Event Management (optional if applicable).
• Work with stakeholders to maintain CMDB governance, lifecycle management, and audit readiness.
• Implement and customize GRC/IRM modules such as policy & compliance, risk management, and audit management.
• Configure Hardware Asset Management (HAM) lifecycles, normalization, reconciliation, and asset workflows.
• Work closely with product owners, process owners, architects, and business teams to refine requirements and deliver impactful solutions.
• Provide mentoring and technical guidance to junior developers and administrators.
• Participate in Agile ceremonies, sprint planning, and backlog grooming.

Basic Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
• 3+ years of hands-on ServiceNow development experience.
• Strong proficiency in JavaScript, Glide API, Jelly, AngularJS, UI Builder, and Flow Designer.
• Experience with at least 2 major modules, which could include ITSM, ITOM Visibility, CMDB, HAM, and GRC/IRM or CAM.
• Demonstrated experience in building complex workflows, integrations, and custom applications.
• Strong understanding of CMDB architecture, discovery probes, patterns, and data governance.

Preferred Qualifications

• ServiceNow certifications such as:
  • Certified System Administrator (CSA)
  • Certified Application Developer (CAD)
  • CIS – ITSM, CIS – IRM
• Experience implementing ServiceNow in large enterprise environments.
• Knowledge of ITIL v3/v4 processes and best practices.
• Experience with Agile development methodologies.

Work Conditions

• Location: Hybrid – 4 days onsite in Tysons Corner, VA (DC Metro candidates preferred: VA, DC, MD) 
• Job Type: Full-time 

Benefits & Perks

• Medical and Vision Insurance – Centennial covers 80% of employee and family premium costs, making high-quality healthcare affordable 
• Dental Insurance – 100% employer-paid coverage for employees 
• Short-Term and Long-Term Disability Insurance – Fully employer-paid, providing financial security and peace of mind 
• Life Insurance – Company-paid coverage to support you and your family 
• 401(k) Retirement Plan with Employer Match – A competitive plan to support your long-term financial goals 
• Paid Time Off and Federal Holidays – Generous PTO program and 11 paid federal holidays 
• Metro Reimbursement – Transportation benefits to help offset commuting costs

Centennial offers a highly competitive benefits package that protects your family, rewards your future, and supports your work-life balance.

Work Environment & Culture

• Collaborative, respectful, and inclusive culture 
• Direct access to leadership and decision-makers 
• Opportunity to work on high-impact federal modernization programs 
• Recognition programs for performance and innovation 

Technology & Innovation

• Exposure to AI, cloud, data, automation, and cybersecurity 
• Opportunities to contribute to proprietary platforms and innovation labs 
• Modern tools that support productivity and creativity 

Why Join Centennial

• Small business agility with enterprise-level impact 
• Your ideas are heard and implemented 
• Direct impact on meaningful government programs 
• Strong values: professionalism, focus, integrity, trust, innovativeness, and excellence 

Equal Opportunity Employer
Centennial Technologies Inc. is an equal opportunity employer and complies with all applicable federal, state, and local employment laws.