Job Description
Status: Full-Time, Non-Exempt | Payrate: $21.50 / Hour
Schedule: Sunday - Tuesday 2:00 p.m. - 10:00 p.m., Wednesday - Thursday 10:00 p.m. - 6:00 a.m. [Off Friday & Saturday]
Job Summary: The Safety Specialist is responsible for providing supportive services and logistical support to the Emergency Shelter Program during designated shifts. This position requires a flexible work schedule including some weekend, morning, evening, and holiday shifts. Dependability, responsibility, and the ability to communicate effectively and respectfully are mandatory skills. Fluency in Spanish is a significant value. The ability to demonstrate personal integrity is a must.
Essential Duties and Responsibilities:
Shelter Support
Goal: Ensure a safe and client focused environment for guests to quickly end their homelessness
- Assist in the implementation of shelter activities to ensure quality, guest focused, and trauma informed delivery of services
- Encourage and discuss progress toward housing with shelter guests
- Assist with shelter setup and maintenance
- Assist with general cleanliness and safety of facility including emptying trash cans and clean-up
- Assist with receiving and verifying orders from vendors, completing tally sheets
- Assist in the organization of supplies and facilities needs
- Maintain a safe and functional shelter facility by providing traffic control and gate service
- Perform basic searches of persons or their property
- Demonstrate responsibility during perimeter checks and fire watch duties
- Provide client engagement support to drivers during shuttle service ride-along
Administration
Goal: Oversee administrative duties that support program services
- Assist with keeping detailed daily summary sheets
- Assist with record keeping and reporting
- Assist with keeping perimeter check logs and fire watch duties
Miscellaneous
- Assist with guest services and program activities if necessary
- Complete ad hoc projects as appointed by Supervisor
Requirements:
Education and Experience
- This person must possess a high level of patience, tolerance, and understanding for individuals who present for services with urgent multiple case management and health needs
- Ability to perform crisis intervention as needed
- Ability to complete job duties that are guest focused, trauma informed, and housing focused
- The ability to direct and professionally control crowds while preserving their right to personal dignity
- Ability to work in synch with licensed 3rd-party security officer team
General
- Reliable transportation required
- A flexible work schedule including some schedule changes, some weekends, and evening shifts to meet the department’s needs
- Detail-oriented and computer proficient in Microsoft Word and Excel required
- Self-motivated, the ability to manage a high volume of emails, work independently and with a group, dependability, responsibility
- The ability to communicate clearly, effectively both in written and verbal form as well as respectfully are mandatory skills
- Multi-task and work in a fast-paced environment
- Navigate urgent matters while upholding a degree of flexibility
- Work effectively with a diverse population
- Rapid prioritization
- Speak effectively before landlords and/or small groups
- Knowledgeable about fair housing and legal concerns to advocate for the organization and the clients we serve
Physical Requirements
- Commute in the field as needed throughout the week to meet with property managers, attend to property emergencies, conduct habitability inspections, post notices, unit assessments, etc.
- Enter units with program staff as needed
- Answer and respond to phone queries
- Prolonged periods of sitting at a desk and working on a computer
- Must be able to lift, push, and pull 50 pounds at times