Laboratory Operations Supervisor - Phlebotomy - Salary (68493)

In an environment of continuous quality improvement, the Laboratory Operations Supervisor is responsible for providing 100% customer satisfaction and 100% quality by acting as a coach, facilitator, and/or mediator for techs working the bench by evaluating and reviewing all work in the lab section; maintaining quality control within the section to include evaluating equipment, procedures and section staff; and performing tests and operating instruments. Exhibits the Standards of Excellence and exercises strict confidentiality at all times.

Job Functions:

1. Performs the duties of a supervisor.
2. Performs specimen testing (manual and automated) and operates various laboratory instruments.
3. Obtains blood samples for analysis in the hospital and at off-site locations.
4. Direct and train students and new lab employees in procedures and operation of instruments.
5. Eliminates waste and manages flow within the department.
6. Manages procedures in our electronic document control system in compliance with all accreditation agencies.
7. Assumes duties of the Lab Manager in his/her absence.
8. Has the authority and responsibility to hire, transfer, suspend, lay off, recall, promote, discharge, assign, reward, discipline, direct, or recommend such actions by using independent judgment.
9. Completes and conducts employee performance evaluations based on direct observation of their employee’s job performance.
10. Granted authority to perform the supervisory duties and are held accountable for performing such duties.
11. Assumes all other duties and responsibilities as necessary.

Minimum Education/Experience Required:

• Bachelor's degree in Medical Technology or relevant science field required.
• In lieu of bachelor’s degree, an associate’s degree in Medical Laboratory Technology and willing to pursue a bachelor’s degree with completion within 3 years of hire will be considered.
• ASCP certified or other national certification required.
• One-year supervisory experience preferred.
• When working at a West Virginia site, ASCP and/or National Board of Certification and a WV Medical Technologist and/or MLT license required.

Phlebotomy Department Specific Minimum Education/Experience Required:

• Associate’s degree in a related field required.
• In lieu of associate’s degree, a high school diploma or GED and willing to pursue an associate’s degree with completion within 3 years of hire will be considered.
• Bachelor’s degree preferred.
• Minimum of one year of phlebotomy experience required.
• MLT ASCP certification or phlebotomy certification preferred.
• One-year supervisory experience preferred.

Special Knowledge, Skills, Training:

• Excellent verbal/written skills
• Ability to work as a team
• Organization and time management skills are also essential

Compensation Details:  Education, experience, and tenure may be considered along with internal equity when job offers are extended.

Benefits: Memorial Health System is proud to offer an affordable, comprehensive benefit package to all full time and flex time employees. To learn more about the many benefits we offer, please visit our website at www.mhsystem.org/benefits.

Bonus Eligibility: Available to qualifying full or flex time employees. Eligibility will be determined upon offer.

Memorial Health System is an equal opportunity provider and employer.

If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at https://www.ocio.usda.gov/document/ad-3027, or at any USDA office, or call (866) 632-9992 to request the form. You may also write a letter containing all of the information requested in the form. Send your completed complaint form or letter to us by mail at U.S. Department of Agriculture, Office of the Assistant Secretary for Civil Rights, 1400 Independence Avenue, S.W., Stop 9410, Washington, D.C. 20250-9410, by fax (202) 690-7442 or email at [email protected].

* Memorial Health System is a federal drug-free workplace. This policy prohibits marijuana use by employees.