Senior Account Executive, Benefits Administration (Wallingford, CT Hybrid or Remote)

Provide the best possible benefits administration experience for clients and brokers, ensuring high satisfaction and business retention. In coordination with sales executives, ensure a satisfactory onboarding experience for new clients. Manage and ensure appropriate delivery, documentation, and resolution of all renewals and plan changes. Identify opportunities and sell add-issue. Provide prompt response and resolution to issues, coordinating resources internally and at carriers when required.