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For almost five decades, Braman Miami has put generations of drivers on the road with the finest cars and service that’s Quintessential. And right now Braman Miami is looking for sharp, energetic people who are committed to helping build an automotive legacy while building a career in the automotive industry.
Job Description
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For almost five decades, Braman Miami has put generations of drivers on the road with the finest cars and service that’s Quintessential. And right now Braman Miami is looking for sharp, energetic people who are committed to helping build an automotive legacy while building a career in the automotive industry.
If you are looking for a long term career and not just a job in automotive you have come to the right place. Below you will be able to click through to our general job application or connect with a hiring manager. We look forward to hearing from you!
Job description
Braman Miami is actively looking to add an experienced Automotive BDC Manager to our growing team! The BDC Supervisor is responsible for monitoring the BDC team and ensuring the team continuously provides exceptional customer service.
Benefits:
- Most competitive salary in the industry.
- Medical, dental and vision plan.
- 401(k) savings plan.
- Accident & critical illness insurance.
- Paid vacation.
- Paid training.
- Employee Lease programs and much more.
BDC Supervisor Duties and Responsibilities:
- Ability to direct a team of employees across multiple franchises and adhere to all brand and management standards.
- Manage the workflows, and coordinate staff schedules to meet business needs.
- Hire and maintain all BDC staff and conduct ongoing training.
- Supervise and regularly review the performance of the BDC team. Including inbound phone connectivity rate, appointments set rate, and satisfaction of calls will be measured.
- Performs analysis on BDC activity to identify trends and enhancement opportunities.
- Frequent coaching to improve BDC staff performance and ensure the team provides exceptional customer service in a fast paced work environment.
- Resolve BDC customer service concerns or collaborates to resolve with the management team.
Qualifications:
- Bilingual in English and Spanish is a MUST.
- Excellent communication, listening and organizational skills.
- Possess a courteous, friendly, and outgoing demeanor.
- Ability to speak and communicate clearly.
- Basic computer skills.
- Valid driver’s license and able to submit to a driving record check.
- Ability to work in a technology-oriented environment
Job Type: Full-time
Pay: Starting at $100,000 based on experience.
Work Location: In person
Begin your career in automotive sales today!
Job Type: Full-time
Pay: From $100,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Work Location: In person
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