AV Technician (38461)

ABOUT THE WALTERS ART MUSEUM
The Walters Art Museum is among America's most distinctive museums, forging connections between people and art from cultures around the world and spanning seven millennia. Located in Baltimore’s Mount Vernon neighborhood, the Walters is free for all. The museum’s campus includes five historic buildings and 36,000 art objects. 

Today, the Walters serves Baltimore and Maryland by embracing its role as educator and storyteller, using the collection as a vehicle of knowledge and cultural expression to support learning, dialogue, and community engagement. The museum is committed to public education, offering essential programs that help people to connect art to their lives. The Walters Visitor Promise aligns staff and volunteers across the museum to preserve and share the works in our care for future generations, partner with communities, and create welcoming, accessible experiences for visitors. The museum offers challenging and creative work opportunities by promoting collaboration and teamwork. 

OVERVIEW OF ROLE
Provides reliable audio-visual and technical support for museum events, programs, and meetings. Maintains and operates AV systems and basic office technology needs including copier troubleshooting.

DUTIES AND RESPONSIBILITIES
• Operate and maintain audio/lighting systems and AV equipment, ensuring reliable performance through testing and calibration
• Manage equipment inventory and documentation, including setups, and system diagrams
• Support livestreaming, hybrid events, and multimedia delivery
• Assist with post-event reporting, user guides, and training materials
• Provide AV technical support for staff meetings, special events, public programs, and rentals across museum buildings and the Graham Auditorium
• Operate lighting, audio, and projection/display systems, including hybrid meeting tools
• Maintain AV office, projection room, control booth, and stock areas
• Coordinate with staff, rental clients, and performers to ensure successful event execution
• Perform other duties as assigned
• Provide basic troubleshooting and support for copiers
• Support meeting/presentation device setup
• Escalate complex issues to senior IT staff or vendors as needed

JOB QUALIFICATIONS
• Must be reliable, well organized, and be able to multi-task effectively.
• High school diploma or equivalent required
• Minimum of 1 years of AV technical support experience (lighting, projection, audio)
• Basic knowledge of computers and office equipment (printers/copiers)
• Ability to lift and move AV equipment and work flexible hours (evenings/weekends)
• Reliable, organized, and able to multitask effectively
• Must be able to work effectively with all levels of staff within an organization
• Strong audio-visual technical skills required

SCHEDULED SHIFT
Wed–Fri: 8:00 AM–4:00 PM
Thu: 12:00 PM–8:00 PM
Sat–Sun: 9:00 AM–5:00 PM
Event weeks are subject to different hours, as needed.

HOURLY RATE: $21.55

The Walters Art Museum offers an excellent comprehensive benefits package that includes medical, dental, prescription, vision, subsidized transportation and parking, museum membership, short-term disability, long-term disability, life insurance, FSAs (flexible spending accounts), 457b retirement plan, and free professional financial management counseling. This position is part of the AFSCME, WWU collective bargaining unit. 
All employees must be legally authorized to work in the United States. The museum does not sponsor work visas.