Job Description
Summary
Responsible for the investigation, evaluation, negotiation and disposal of all assigned, insured and claimant, auto property damage claims, including suits, pursuant to Regulation 64.
Essential Duties & Responsibilities
• Initiate the relevant investigation required upon receipt of new losses
• Obtain statements from all parties involved, either written or verbal
• Make coverage and liability determinations based on appropriate investigation
• Ensure proper evaluation, valuation of damages, and reserving of assigned claims
• Review estimates, complete total loss valuations
• Handle property damage related subrogation matters
• Negotiate with insureds and claimants, or their legal representatives
• Communicate with all clients to achieve optimal customer satisfaction while in compliance with Regulation 64
• Document all activities on the claims notepad
• Maintain a diary on all files
Other Duties
• Adhere to HIC policy and procedures
• Follow supervisory instruction
Qualifications
• Proficient in Regulation 64 and the Vehicle and Traffic Laws (VTL).
• Understand liability, comparative negligence and how to apply it.
• Strong negotiation skills.
• Proficient in handling auto property damage claims.
• One-year experience investigating and negotiating comparative negligence auto property damage claims.
• Computer literacy.
Requirements:
• Must be a New York State resident.