Quality Engineer Supervisor

SUMMARY:

 

Direct the development and administration of the company’s quality assurance (QA) system throughout the organization, in accordance with customer and company requirements. Responsible for developing, training establishing a strong Quality Engineering team. Ensure the quality assurance policies and procedures are followed as they relate to ISO, QS and other related registrations. Lead an internal audit team to support registrations.

 

KEY ACCOUNTABILITIES:

1. Actively promote and drive a culture of safety.
2. Develop and manage SPG, MN’s quality system and quality engineers to achieve SPG, MN’s On-Time Delivery, Complaint Rate and Cost of Poor-Quality objectives.
3. Daily supervision of Quality Engineers & engagement with the metrology lab to ensure product realization commitments are met.
4. Develop a cross functional Engineers team and coordinate training to ensure that their skills levels and performance meet organizational needs.
5. Manage Quality Engineering team and indirect functions to achieve SPG, MN’s business and quality objectives.

KEY RESPONSIBILITIES:

1. Promote a safe work environment.
2. Lead by example in support of SPG core values: We are passionate about: The lives our products touch, Safety, Quality & Compliance, Customers, and delivering results.
3. Foster a culture of mutual respect, honesty, communication, and teamwork.
4. Provide continuous feedback to subordinates and co-workers.
5. Participate in Management Review meeting.
6. Manage the Quality Engineers involvement from purchase order receipt to shipment of product.
7. Mentor the Quality Engineering function including defining activities, providing continuous feedback, and providing input for goal setting.
8. Support Sales during the quotation process by reviewing quality requirements and estimating SPG, MN’s cost to comply.
9. Complete customer Certificate of Compliance for REACH, RoHS, Prop65 etc.
10. Support SPG, MN’s improvement process by providing training in problem solving and improvement methodology (5S, Root cause Analysis, Process FMEA).
11. Plans, develops, and coordinates work activities for Quality Technicians team for production support and final product release.

EXPERIENCE, SKILLS, EDUCATION AND TRAINING:

• An advanced degree with a minimum of 3 years of relevant experience or 8 years of Quality Engineering experience in the Medical or defense industry.
• Ability to read, analyze, and interpret common scientific and technical journals, blueprints, financial reports, and legal documents.
• Ability to respond to common inquiries or complaints from customers, regulatory agencies including Food and Drug Administration (FDA) and Federal Acquisition Regulation (FAR) representatives/agencies, members of the business community.
• Ability to effectively present information to top management.
• Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations.
• Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory and factor analysis.
• Ability to define problems, collect data, investigate to establish facts, Root Cause, corrective actions and draw valid conclusions based on evaluation of effectiveness data.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form such as Geometric dimensioning and tolerancing facilitating abstract and concrete variables.