Retail Operations Specialist

The Retail Operations Specialist is the operational backbone of our retail customer relationships. This is not a support role. It’s the person who makes sure every retailer we work with is set up correctly, stays live, and gets what they need to do business with us. You’ll own the full onboarding and setup process for new retail accounts, manage retailer portals and compliance requirements, and serve as the primary point of contact for operational issues that affect order flow, invoicing, and execution.