Retail Photo Lead

At VENU+, work feels like play — but with purpose. 

As the global leader in creating unforgettable guest experiences, we combine entertainment, gaming, souvenirs, mobility, and storage solutions to bring more excitement, engagement, and convenience to the world’s top destinations. From ScooterPals® Fur-Wheelers and claw machines to photo capture, arcade games, and smart lockers, our creative programs help venues operate more efficiently, elevate guest satisfaction, and increase revenue — all with ease. Guided by collaboration, innovation, and a passion for excellence, we empower our team members to grow, contribute, and make a meaningful impact.

If you’re seeking a career that’s dynamic, rewarding, and full of opportunity, you’ll find it at VENU+. 

At VENU+, we believe great work deserves meaningful rewards. Our benefits are designed to support your health, financial security, and overall well-being — so you can thrive both personally and professionally: 

Benefits Available to Qualifying Full-Time and Part-Time Employees: 

• Flexible Time Off – Paid time off that grows with tenure, along with paid holidays. 

• Health & Wellness Coverage – Comprehensive medical, dental, and vision plans. 

• Retirement Planning – 401(k) plan with 50% company match on the first 6% contributed, including Roth options 

• And more!! 

Grow your career with great benefits—and even better people!

 

Responsibilities

As a Retail Photo Lead, you will be responsible for assisting the photo management team with photo operations, interacting with customers to solve problems, concerns and assist in the sales process as needed. In this role you will have the opportunity to model best practices with our team of Retail Photo Host to ensure outstanding customer service and work alongside our photo management team to plan and execute development/business plans.

• Create an outstanding buying experience for the customer by executing floor leadership 

• Greet all customers in a professional, friendly, and timely manner 

• Coach and develop Retail Photo Host in both proper photo capture techniques and sales, including lighting and positioning 

• Lead and work alongside the Retail Photo Host team to problem solve customer concerns 

• Work with photo management in opening, closing and operating the photo retail locations, including but not limited to cash handling and deposits as governed by operations control standards 

• Complete accurate paperwork and transactions according to company policies and procedures 

• Assist with inventory counts as needed and maintain location appearance adhering to merchandising standards 

• Assist with all functions within a photo location in compliance with VENU+ policies and procedures 

• Assist in other tasks, duties, or projects as assigned by management 

Requirements

• High school diploma/GED and at least 6 months of experience in retail management with strong customer focus background 

• Excellent written and verbal/interpersonal communications skills 

• Ability to lead, motivate/mentor, communicate, and generally interact with people in a positive way 

• Professional, energetic and positive attitude 

• Strong organizational and problem-solving skills 

• Ability to analyze results, make good decisions, and take responsibility 

• Working knowledge of PC Windows applications (Excel and Word) 

• Flexible scheduling availability; reliable transportation 

• Ability to work evening (closing) and morning (opening) shifts, weekends, and holidays