Dispatcher

This position is responsible for ensuring a high level of customer service, efficient cargo pick-up and delivery, and optimal equipment turn-time.

ESSENTIAL DUTIES 

• Operate safely and compliance with all established HSSE policies and procedures
• Responsible for the routing, scheduling and dispatching of drivers, equipment and freight loads going out daily/nightly and reporting activities to the Operations group
• Ensure that all container numbers, times and dates are received from drivers and enter into the dispatch system
• Verify customer invoicing and rating
• Provides excellent customer service on the phone and when arranging for pick-ups and deliveries
• Communicates with dispatch at various customer sites to coordinate the movement of freight
• Assist customers with setting appointments and with other issues at locations
• Support the safe operation of all trucks, drivers and related trucking operations
• Performs administrative functions such as printing delivery receipts, manifest shipments for trailers, create freight bills, trace shipments, etc.
• Support 100% compliance with all transportation and safety regulations, Federal, State and WISHA
• Prepare a variety of reports for operations, customers and for internal use
• Perform other duties as assigned

QUALIFICATIONS (Education, Experience and Certifications)

• High school diploma or GED
• Prefer 1-2 years administrative experience
• Minimum of two years transportation / dispatch experience

KNOWLEDGE, SKILLS AND ABILITIES

• Sound understanding of DOT regulations, HazMat and OTR experience preferred
• Proficient use of MS Office Suite including Word, Outlook and Excel
• Excellent verbal, written and listening communication skills
• Ability to multi-task and prioritize and exhibit team player attitude
• High level of interpersonal skills to handle sensitive and confidential situations
• Demonstrate poise, tact and diplomacy

BENEFITS

Here’s what you can look forward to:

• Compensation
  • Competitive base hourly rate: $23.90 - $37.00 per hour, depending on experience and qualifications
• Health & Wellness
  • Employer subsidized medical, dental, and vision coverage for you and your family/dependents.
  • Employer‑paid life insurance, accidental death and dismemberment (AD&D), and short‑term and long-term disability coverage
• Retirement
  • Generous 401(k) plan with a 4% company match
• Paid Time Off
  • 2 weeks’ vacation annually
  • 7 company holidays 
  • 7 days of sick leave annually
• Extras that Make a Difference
  • Up to $5,250 per year in tax-free educational assistance to assist with career development and growth
  • Boot reimbursement program

If you can perform your duties with an unwavering commitment to safety while diligently adhering to all established HSSE policies and procedures to cultivate a workplace that prioritizes and ensures safety is the highest priority, apply today!