Senior Governance, Reporting & Quality Assurance Analyst

As the Sr. Governance, Reporting & QA Analyst, you are accountable for ensuring the accuracy, consistency, and compliance of HR operations through strong governance and quality assurance practices. You will plan and execute audits and quality assessments, review transactions and calls, and leverage data to identify trends, gaps, and opportunities for improvement. You will also contribute to the design and continuous enhancement of the Quality Management Program, including defining assessment requirements, tracking outcomes, and ensuring timely, insightful reporting on key performance and quality metrics.