Job Description
Overview
The Sr. Manager Communications and Workload – Store Operations will be responsible for the planning and flow of workload from the home office to the stores as well as the development and delivery of clear, concise, and timely communications. The Sr. Manager will serve as the primary store workload gatekeeper ensuring workload plans are prioritized, in line with budgets, and produce an acceptable return on investment (ROI). The Sr. Manager will support multiple cross functional business partners in their communication and workload effort.
Responsibilities
- Oversee and lead the planning of store workload at a corporate level with a focus on alignment of task needs with budget to ensure we deliver relevant, well planned tasks, with an acceptable ROI, to drive the business
- Lead all aspects of the workload process including monthly review process, off cadence workload requests and prioritization of tasks
- Develop strategic communication processes and tasks for complex business clients
- Consult and collaborate with cross functional business partners and senior leaders to develop comprehensive communication plans and content to support and drive strategic objectives and business needs
- Adjust and influence changes by making recommendations to business clients on effective communication and workload
- Analyze and interpret trends; identify effectiveness of execution; provide and develop strategic solutions to simplify / streamline communications and workload tasks
- Stays abreast of industry trends and competitor practices in aspects of assigned area to ensure our business practices are current
Qualifications
- Takes initiative and is flexible to make changes and analyze different opportunities with short notice.
- Works collaboratively to negotiate through conflicting priorities to reach a mutually acceptable solution. Manages multiple projects, timelines, priorities, and expectations concurrently.
- Sound written and verbal communication skills with the ability to effectively communicate with various levels in the organization.
- Results-oriented and self-motivated with a strong sense of urgency and ability to provide strategic planning direction and identify growth opportunities
- 8+ years in a retail store environment or corporate environment (store experience strongly preferred)
- Bachelor’s degree required
What You Get:
Enjoy a rewarding career at Catalyst, where we offer a competitive benefits package, a vibrant work environment, and the opportunity to make a difference at one of America's most iconic brands.
• Generous Benefits: Medical/dental/vision insurance starting on day one, term life insurance, paid vacation/holidays, 401(k) Savings Plan with company match, and an associate discount on JCPenney merchandise.
• Opportunities for Growth and Development: We are committed to helping our employees grow their careers and develop their skills. We offer a variety of training and development programs, as well as opportunities for advancement.
• Collaborative and supportive Culture: We believe in creating a workplace where everyone feels valued and respected. We encourage teamwork and collaboration, and we are always looking for ways to support our employees' success.
About Catalyst:
Catalyst Brands reflects the bringing together the rich heritages of our brands with modern excitement and a new vision for success. Six iconic brands came together under a unified powerhouse portfolio to celebrate the essence of American style. We will leverage our rich history, resources and best-in-class industry talent to further build the success of our brands. At Catalyst we are united in one shared purpose: We exist to ignite America’s most beloved retail brands to make fashion accessible to all.
For more opportunities to join our team please visit our careers page.
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