Product Management Coordinator

Product Team Coordinator 

 

Company Summary

LCPtracker, Inc. is a cloud-based software (SaaS) provider specializing in labor compliance for public works construction projects. Headquartered in Orange, CA – with offices in New Braunfels, TX and Fenton, MI LCPtracker helps government agencies and prime contractors meet Davis-Bacon/prevailing wage compliance requirements on projects backed by federal, state, and/or local funding. Thousands of clients and over 100,000 contractors use LCPtracker for their certified payroll and construction site compliance needs. LCPtracker has been recognized year after year since 2017 as one of the “Best Places to Work” in Orange County by the Orange County Register.

 

Position Summary

Reporting to the Director of Product Management, the Product Team Coordinator will work closely with Product Managers, Software Engineers, and QA Testers to coordinate software delivery activities, including organizing software team sessions and stakeholder communications.

 

Primary Duties and Responsibilities 
Managing New Requests 

• Oversee the intake and management of customers and stakeholder requests ensuring timely review and assignment 

• Maintain and update dashboards to provide transparent visibility into project status for stakeholders and Product Managers

• Identify and recommend process improvements to enhance team effectiveness and operational efficiency 

• Coordinate stakeholder communications, including prompt follow-ups and regular status updates, to ensure alignment and address outstanding issues 

Software Team Coordination 

• Organize and facilitate delivery team activities, including scheduling meetings, securing release approvals, and supporting the team with standardized templates and documentation 

• Assist Product Management in planning, communicating, and documenting software development activities, with a focus on continuous process improvement 

Release Management 

• Coordinate all aspects of release management, including preparing approval cards, organizing team alignment sessions, scheduling meetings, and maintaining release checklists 

• Manage release schedules for both legacy and current products, ensuring timely coordination and communication with the Change Approval Board (CAB) 

Product Launch Support 

• Lead cross-functional efforts between development, marketing, and customer support to ensure successful product launches 

• Communicate product status and upcoming releases to stakeholders, ensuring transparency and alignment 

Risk & Issue Management 

• Proactively identify potential risks and develop mitigation plans to support project delivery 

• Remove blockers and facilitate smooth delivery by collaborating with relevant teams to resolve issues efficiently 

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

 

Core Competencies 

• Project Coordination 

Ability to manage timelines, deliverables, and dependencies across multiple teams. 

Skilled in scheduling meetings, tracking progress, and ensuring alignment between Product Management and Software Teams. 

• Communication Skills 

Strong written and verbal communication to facilitate clear updates and collaboration. 

Ability to translate technical details into understandable information for stakeholders. 

• Organizational Skills 

Detail-oriented with the ability to prioritize tasks and manage multiple projects simultaneously. 

Proficient in maintaining documentation and ensuring version control. 

• Technical Aptitude 

Familiarity with software development processes (Agile, Scrum). 

Comfortable using the development lifecycle tool, Azure DevOps, and collaboration platforms such as Microsoft Teams to support product management and engineering processes. 

• Problem-Solving 

Ability to identify bottlenecks and propose solutions to keep projects on track. 

Analytical thinking for assessing risks and mitigating issues. 

• Collaboration & Teamwork 

Works effectively with cross-functional teams including developers, product managers, and QA. 

Builds positive relationships to foster a cooperative work environment. 

• Adaptability 

Responds well to changing priorities and fast-paced environments. 

Capable of adjusting plans based on evolving product requirements. 

• Customer Focus 

Understands the end-user perspective and ensures product decisions align with customer needs. 

Supports quality assurance to deliver a positive user experience. 

 

 

Work Environment 

This position operates in a professional office environment in Orange, CA and role routinely uses standard office equipment such as computers, phones, mobile devices, photocopiers, filing cabinets and fax machines. 

 

Physical Requirements 

While performing the functions of this job, the employee is regularly required to sit; frequently required to talk and hear, use hands and fingers to type, scroll and use computer equipment. The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection of text/data in both print and electronic forms. Ability to lift and move up to 25 pounds. 

 

Position Type and Expected Hours of Work 

This is a full-time non-exempt position. Days/hours worked are dependent on the workload at the time. General availability and presence in the office is expected during regular business hours Monday-Friday. However, some flexibility is allowed. Occasional evening and weekend work may be required as job duties demand. 

 

Travel 

There is no major travel requirement for this position. However, infrequent travel may be necessary to visit remote office(s), attend conferences/industry events, etc. Attendance at our corporate Staff Retreat is required. This event is a 2-3-day retreat. Attendance at User Conferences is as assigned.

 

Salary Range

The salary range is $31.00 - $35.00 annually. Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

 

Benefits

Along with competitive pay, as a full-time LCPtracker employee, you are eligible for the following benefits:

• Paid Time Off
• 10 Paid Holidays
• Phantom Stock
• 401k Plan with up to 4% company match
• Medical Benefits (Health, Vision and Dental)
• Life Insurance (company paid)
• Long-Term Disability and Short-Term Disability (company paid)
• Employee discounts and perks program

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LCPtracker participates in the E-Verify Program. E-Verify is an internet-based system operated by the Department of Homeland Security and the Social Security Administration. It allows employers to confirm an individual’s employment eligibility to work in the United States. View the attached notices, available in English and Spanish, for important information regarding the E-Verify program. E-Verify Notice (PDF); Right to Work Notice (PDF)

LCPtracker, Inc. is an equal opportunity employer of all qualified individuals, including minorities, women, veterans, and individuals with disabilities, and regardless of sexual orientation or gender identity. LCPtracker, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with all federal, state, and local ordinances.

LCPtracker is committed to the full inclusion of all qualified individuals. In keeping with our commitment, LCPtracker will take steps to ensure that people with disabilities are provided with reasonable accommodation. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact the LCPtracker Human Resources Department at [email protected] 

Education and Experience 

• 3-5 years of professional experience in project coordination, or related roles 

• Strong organizational and multitasking skills 

• Knowledge of Agile methodologies 

• Excellent communication and interpersonal skills 

• Proficiency in Microsoft Office Suite and product management software (e.g. Azure DevOps) 

• Ability to work independently and as part of a team 

• Detail-oriented with a strong focus on quality and accuracy 

• PMI Certification or equivalent (Preferred) 

• Scrum Master Certification (Preferred)