Job Description
Rate of Pay: $29.58/hr
Shift: Monday-Friday 9am-5:30pm
Eligible Benefits
• 11 Paid Holidays
• 5 Additional Paid Days: 3 Self-Care, 1 Birthday, 1 Personal Holiday
• Generous PTO policy and Sabbatical
• Employer Paid Medical, Life Insurance, Short Term Disability and Employee Assistance Program
• Voluntary Dental, Vision, FSA, Long Term Disability, Critical Illness, Accident Coverage, Hospital Indemnity and Pet Insurance
• 5% Retirement Match with no waiting period
• Annual bonus program
• Annual professional development allotment
• Mileage reimbursement at federal rate for work related travel
• Inclusive workplace culture
• Bilingual wage differential
Job Summary
The Marketing & Communications Specialist position is a full-time position and is responsible for supporting the organization’s marketing and communications efforts through social media management, email marketing, SEO, content creation, and other key marketing strategies. The ideal candidate will have a strong background in videography, social media growth efforts, and sustained engagement approaches to support and share our organization’s mission. Additionally, this position will support the broader community engagement and development team with digital content creation and communications, and various projects and events.
Essential Job Duties and Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Support all aspects of Bridges to Change’s social media presence and development of mission aligned content (website, LinkedIn, Facebook, Instagram, YouTube)
- In partnership with the CEO and the Senior Development Manager, develop new strategies to increase social media engagement and followers, ensuring content aligns with BTC branding
- Leverage videography to generate quality PR material to increase audience engagement
- In partnership with the CEO and Senior Development Manager, develop specific media, outreach and marketing plans for key programs and events
- Create electronic and print communication products, including all advertising, collateral, donor & member communications, website, E-newsletter, and social media
- Collaborates with BTC staff and alumni to share impact stories and messaging that aligns with our mission
- Support contracted web development team with website related projects and improvements
- In collaboration with the CEO and Senior Development Manager, support media and public relation efforts including story placement, media outreach, earned media, and event and program promotion
- Research and improve search engine optimization and search engine marketing
- Perform other related duties, as assigned
Experience, Knowledge, Skills and Abilities
The following are the minimum levels required to successfully perform the Essential Job Duties and Responsibilities.
- 1-3 years of relevant professional experience in communications and/or marketing, preferably in a nonprofit organization
- Degree in a related field, such as journalism, public relations or communications, strongly preferred
- Experience in videography including video editing in various formats and platforms, required
- Proven results in managing social media platforms (Facebook, Twitter, YouTube, Instagram, etc.) and analytics technologies (Google Analytics, etc) to engage a diverse audience
- Familiarity with SEO and digital marketing
- Graphic design experience, strongly preferred
- Experience with Adobe, Wordpress, Canva, MailChimp, preferred
- Excellent written and verbal communication skills
- Strong attention to detail and proofreading skills
- Proven results in implementing marketing and communications plans
- Demonstrated ability to work on multiple projects simultaneously while managing deadlines
- Excellent organizational and time-management skills, with the ability to manage multiple priorities, adapt to shifting needs, and perform effectively in a fast-paced environment
- Demonstrated success working effectively with individuals from diverse backgrounds and contributing to an inclusive, respectful, and culturally responsive workplace environment
- Ability to communicate professionally and empathetically with staff, applicants, vendors, and regulatory partners while providing high-quality customer service
- Valid driver’s license, personal vehicle with active registration and liability insurance and acceptable driving record in accordance with Bridge’s to Change’s auto liability policy requirements, required
Working Conditions
Environment and Physical Requirements: This position works primarily in an office environment with the option for limited remote work, as approved by the supervisor. The role also requires periodic travel to BTC program sites and administrative locations, as well as community events. When visiting these locations, the position may encounter typical indoor and outdoor conditions, including exposure to varying weather. Work involves frequent computer use, extended periods of sitting, and routine administrative tasks. The position also involves regular interaction with staff, contractors, funders, government agencies, the media and other stakeholders, whether in person or through virtual platforms. The employee must be able to lift, push, pull, and move files, office supplies, and equipment up to 15 pounds. The role requires intermittent standing, walking, bending, and movement throughout the workday.
Emotional and Cognitive Demands: This role requires strong attention to detail, organization, and the ability to manage multiple priorities, frequent interruptions, and tight deadlines in a fast-paced, externally facing environment. The position involves ongoing strategic, administrative, and analytical thinking related to development, communications, and event planning. The employee must exercise professionalism, discretion, and sound judgment when handling sensitive donor, partner, and client-related information, including the ethical use of stories, images, and data. Emotional composure and adaptability are essential when engaging with diverse stakeholders.
Position Type/Expected Hours of Work: This is a full-time, non-exempt hourly position. Standard work hours are typically Monday through Friday, forty hours per week; however, scheduling may vary based on business needs and departmental deadlines. Occasional travel to BTC program sites or administrative locations may be required. Periodic extended hours during peak workload periods, such as reporting cycles or audits, may also be necessary.
Other Duties and Responsibilities: This job description is a summary of the essential duties and responsibilities for this job, and it does not necessarily represent an all-inclusive list of duties, responsibilities, tasks or procedures. Employees are required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instruction or assignments. Nothing in this description restricts Bridges’ right to assign or reassign duties at any time.
Accommodation Statement: Essential job duties and responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities. To perform the job successfully, an incumbent or applicant must possess the experience, knowledge, skills, and abilities to perform each essential duty and responsibility proficiently. If you require an accommodation in order to perform the essential duties and responsibilities of this job, please contact the Bridges to Change Human Resources Manager.
Bridges to Change is an Equal Opportunity Employer