Job Description
Job Title: Shipping Supervisor
Reports To: Warehouse Manager
Location: Golden Ring, MD Branch
Pay Range: $20 to $31per hour
Summary
The Shipping Manager will work with other members of the distribution team to increase company profitability and customer satisfaction by efficient and cost-effective scheduling of deliveries and routing of trucks. The Shipping Manager will set up and maintain all drivers’ files for DOT.
Essential Duties and Responsibilities
- Efficient and cost-effective scheduling of deliveries and routing of trucks
- Establish proper routing
- Schedule pick-ups of returned materials from suppliers and customers
- Schedule repairs and maintenance of trucks and other company equipment
- Oversee that the manifests are run and given to drivers in a timely fashion
- Take telephone orders and other information related to delivery of merchandise
- Attend company meetings as requested
- Assist in taking scheduled inventories
- Coordinate activities with department heads and branch sales personnel
- Set-up and maintain all driver files for DOT
- Follow company policies and procedures
- Adhere to the rules and regulations as set forth in the Employee Handbook
- Other duties as assigned
Qualifications
- High school diploma or GED
- Minimum 3 years in similar position preferred
- Minimum 1 year in progressive position (3 years preferred)
- Knowledge of logistics, including carriers, shipping policies and procedures
- Delivers superior customer service
- Manages time effectively and adapts quickly to changing priorities
- Accuracy and attention to detail
- Able to work independently with some direction
- Able to read a map and accurately plan a route
- Effective listening and good phone skills
- Problem-solving and analytical ability
- Superior organizational skills
- Comfortable in fast-paced environment
- Able to multi-task
- Capable of following written instructions and documented procedures
- Able to handle difficult customers with diplomacy and tact
- Team player who works productively with wide range of people
- Able to perform simple math operations (addition, subtraction, multiplication, and division
- Recognizes and understands product numbers and alpha/numeric codes
- Valid driver’s license and clean driving record
- Supervisory experience preferred
Available Benefits
You will be eligible to participate in the Company’s benefits program on first of the month after 45 days of employment. This includes medical, dental, vision, short term disability, long term disability, life insurance, Flexible Spending Account (FSA) and 401(k) Plan. The medical, dental, and vision plans are offered for employees and their families.