Job Description
Teton Petroleum Transport (TPT) is currently seeking a Lead Dispatcher. This role will manage the dispatch team. TPT delivers fuel to over 40 states for a variety of customers and industries. The Company offers a competitive salary and benefits package.
The Lead Dispatcher will primarily be focused on:
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Ensure drivers are dispatched safely, legally, and efficiently.
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Monitor TA system (Fuel Shepard) throughout the day, even after business hours for late minute changes, additions, and cancellations.
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Approving loads in Freight books for accounting to invoice out.
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Experience with Fleet monitoring software.
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Responsible for organizing, scheduling, and dispatching CDL-A drivers in multiple markets.
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Ensure driver productivity through appropriate scheduling and planning.
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Efficiently route drivers (accounting for road conditions, time of delivery, area, etc.) and minimize lost revenue opportunities.
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Generate additional load opportunities to maximize daily load count.
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Ensure the dispatching system is accurate and up to date.
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Monitor driver progress and communicate concerns to Terminal Manager.
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Oversee and execute the daily hand-off between day and night crews
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Train new team members and provide ongoing training as situations and processes change
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Provide assistance as needed to other dispatchers on your shift
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Help the dispatch manager identify team needs and any process changes for the dispatch team as a whole
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Assist with workload balancing across dispatchers to maintain consistent service levels
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Actively support progress towards team goals and help present KPIs and reports to the team
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Be flexible with your shift to help with coverage as needed
The preferred candidate for the Lead Dispatcher will have the following:
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3 plus years experience dispatching in a commercial fleet operation or related field.
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Strong verbal and written communication skills.
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Strong computer skills and able to learn company systems and processes.
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Adheres to the company’s values and ethical expectations.
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Able to effectively multitask.
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Strong customer service skills.
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Excellent attention to detail and organization.
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Sound understanding of DOT/FMCSA rules and regulations.